Latest Xbox update and external drive detection?

Hello Scout!

As the other Ambassador mentioned, with the external HDD. Let's give this other solution a shot.

If your console doesn’t detect an external storage drive

Solution 1: Make sure you’ve installed any recent updates to Xbox One

It’s possible that there were recent updates to Xbox One and that you need to manually update your system for it to detect your external storage. To update:

1. Press the Xbox button to open the guide, and then select System > Settings > System > Updates.
2. If you see Update available, there’s an update you need to install.
3. After you’re done installing the update, go back to Settings and select System > Storage. See if your device appears in the list.

If your storage device still doesn’t appear, or if there were no pending updates, try the next solution.

Solution 2: Adjust the power management for storage if you’re in Instant-on mode

Check your power setting. If you’re in Instant-on mode:

1. Press the Xbox button to open the guide.
2. Select System > Settings > Power & startup > Power mode & startup.
3. Confirm that your Power mode is set to Instant-on.
4. Unselect the option When Xbox is off, turn off storage.
5. Restart your Xbox, and then go to Settings and select System > Storage and see if your device now appears in the list.

Solution 3: Other things to try

If your Xbox One still isn’t detecting your external storage device:

1. Remove and then reconnect the storage device.
2. Connect the device to a different USB port on the console.
3. Power cycle your console:
   1. Press the power button on the front of the console for about 10 seconds.
   2. Turn on the console again, and then see if it detects the external drive.

I noticed some post about issue dear sir. Sorry for your trouble. You can try do this. If that is not working our only
option is to contact support here,

Whish you the best of luck in hope the problem will be resolved soon.

I have this same problem but with an xbox one. Right after the update the external hard drive wasn't being detected. Tried with a brand new drive with the same result.

Same here, a recent xbox os update broke compatibility with some external hard drives.

My seagate 5tb media drive stopped being detected by my xbox one s.

Drive checks out fine on a pc with no issues, however, xbox cannot detect the same drive.

I purchased a new 5tb WD external drive and after formatting on a pc it was not detected by xbox os also.

After 2 months of research I eventually fixed the extetnal drive not detected problem.

I used the Western Digital quick format tool to format the external drive and it finally solved the problem.

My 5tb media drive is now detected every time and the initial problem seems to be due to an xbox os update and certain partition types on extetnal hard drives.

https://answers.microsoft.com/en-us...-2-tb-in/d26d09fd-d2a1-45f2-8353-99215964ffff

Unplug the external drive.

Reset the Xbox back to factory settings.

Run through the latest Xbox update, and then plug in the external hdd.

Unfortunately I see other people on the forum are also having external hard drive detection issues since the latest updates, surely Microsoft must be aware of these things? Hopefully someone will come forward with a solution because I've exhausted all the
options given to me