Latest update broke my hard drive!

Discus and support Latest update broke my hard drive! in XBoX on Consoles to solve the problem; I updated yesterday and now all the information on my hard drive is gone! I get a message saying I need to format the hard drive!... Discussion in 'XBoX on Consoles' started by VocalCord, Jun 8, 2014.

  1. VocalCord
    VocalCord Guest

    Latest update broke my hard drive!


    I updated yesterday and now all the information on my hard drive is gone! I get a message saying I need to format the hard drive!

    :)
     
    VocalCord, Jun 8, 2014
    #1
  2. onyxishere
    onyxishere Guest
    update broke my hard drive

    Actually you cannot store the data on a pc. That will ruin the save data and make it unretreivable. I believe that the hard drive has died and that you would need to purchase a new one. What I would recommend is head to your local gaming store to purchase
    a new drive along with an official Xbox transfer cable. If the data is still recoverable from the drive using that would be your best bet.
     
    onyxishere, Jun 8, 2014
    #2
  3. onyxishere
    onyxishere Guest
    update broke my hard drive

    Sorry to hear it. As was stated above, the issue could have been lying with the console's hard drive prior to the update. Which type of console do you have (FAT, S or E) and what size hard drive was it?

    Was the hard drive purchased with the console or separately? If separately, where was it purchased?

    Have you tried all the steps at the following link?

    support.xbox.com/.../error-code-e68
     
    onyxishere, Jun 8, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Latest update broke my hard drive!

    I don't believe an update can crash your hard drive. What type of hard drive are you using and where did you purchase it? How old is it? What size? Which console are you using, FAT or Slim?
     
    onyxishere, Jun 9, 2014
    #4
  5. onyxishere Win User

    Latest update broke my hard drive!

    I don't believe an update can crash your hard drive. What type of hard drive are you using and where did you purchase it? How old is it? What size? Which console are you using, FAT or Slim?
  6. L13Shadows Win User

    update broke my hard drive

    to onyx62is- its a 250gb hhd bought with a bundle, its a xbox S . and yes i used the e68 steps but no dice.

    to ellerem- the x box S is 4 years old and the hhd

    " Otherwise I would recommend trying to salvage the data by connecting the drive to another computer and saving it OR transfer the data to a USB stick temporarily."

    my question is how do you connect to a computer? is their a guide for that?
  7. ellerem Win User

    update broke my hard drive

    Hello,

    Updates absolutely hate drop outs and this can cause minor corruptions or glitches. Not generally scratchy sounds.

    The question would be how old the hard drive is and whether it is original or after market. Either way some HDD can start to fail and this freezes the system - black screen, menu freezes etc. As your console is working with the other drive I'd say it is
    your HDD failing.

    If you can get the drive going you can try cleaning the drive. Otherwise I would recommend trying to salvage the data by connecting the drive to another computer and saving it OR transfer the data to a USB stick temporarily. - then get a new HDD, format
    it in the console and try and return the data to it.

    Cleaning options - you can remove the part of deleting and re-downloading the profile.

    1. Remove profile - SETTINGS page (far right from home page), select STORAGE, then find your profile and remove.

    2. While in your hard drive under GAMES & APPS look for any red or yellow icons with incomplete or unknown. Delete them. (This may include the game you are trying to fix)

    3. Clear System Cache - SETTINGS page, select STORAGE and highlight a drive but don't select it. Press Y and select Clear System Cache. Agree when asked.

    4. Be Patient - turn your console off for a full minute. This assists in resetting the console.

    5. Turn on the console and download your profile - it is the icon next to 'create a profile'.

    Good luck & happy gaming
  8. onyxishere Win User

    update broke my hard drive

    Actually you cannot store the data on a pc. That will ruin the save data and make it unretreivable. I believe that the hard drive has died and that you would need to purchase a new one. What I would recommend is head to your local gaming store to purchase
    a new drive along with an official Xbox transfer cable. If the data is still recoverable from the drive using that would be your best bet.
  9. onyxishere Win User

    update broke my hard drive

    Sorry to hear it. As was stated above, the issue could have been lying with the console's hard drive prior to the update. Which type of console do you have (FAT, S or E) and what size hard drive was it?

    Was the hard drive purchased with the console or separately? If separately, where was it purchased?

    Have you tried all the steps at the following link?

    support.xbox.com/.../error-code-e68
Thema:

Latest update broke my hard drive!

Loading...
  1. Latest update broke my hard drive! - Similar Threads - Latest update broke

  2. Xbox Series X Controller Not Connecting after Latest Update

    in XBoX Games and Apps
    Xbox Series X Controller Not Connecting after Latest Update: Hello everyone, I recently updated my Xbox Series X controller with the latest firmware, and now it's not connecting to the console at all. Before the update, everything was working perfectly...
  3. After the latest update my iwin games do not play and I am unable to reload to my PC from...

    in XBoX Games and Apps
    After the latest update my iwin games do not play and I am unable to reload to my PC from...: After the latest update my iwin games do not play and I am unable to reload to my PC from CDs. Why? 45e43a27-7c65-4728-8cb6-c26a283132ec
  4. Unable to connect to Xbox Live after latest console update

    in XBoX Games and Apps
    Unable to connect to Xbox Live after latest console update: Hello everyone, I recently encountered an issue where, after installing the latest console update, my Xbox is unable to connect to Xbox Live. I've tried restarting my console and router multiple...
  5. Xbox Controller Won't Sync After Latest Console Update

    in XBoX Games and Apps
    Xbox Controller Won't Sync After Latest Console Update: I've been having trouble with my Xbox controller since the latest console update. Before the update, it was working perfectly, but now it simply won't sync with my Xbox. I've tried the usual...
  6. Can't connect headset to Xbox Series X after latest update

    in XBoX Games and Apps
    Can't connect headset to Xbox Series X after latest update: I've been having trouble connecting my wireless headset to my Xbox Series X ever since installing the latest system update. The headset was working perfectly fine before the update, but now it...
  7. Xbox Series X won't connect to WiFi after latest update

    in XBoX Games and Apps
    Xbox Series X won't connect to WiFi after latest update: Hi there, I'm having a persistent issue with my Xbox Series X since installing the latest system update. After the update completed, my console refuses to connect to my home WiFi network. I've...
  8. Can't connect to Xbox Live after latest update

    in XBoX Games and Apps
    Can't connect to Xbox Live after latest update: Ever since I updated my console with the latest system update, I’ve been unable to connect to Xbox Live. I keep receiving error messages, and I have tried restarting my console multiple times...
  9. Can't Connect to Xbox Live After Latest Update

    in XBoX Games and Apps
    Can't Connect to Xbox Live After Latest Update: Hi everyone, I recently updated my Xbox, and now I can't connect to Xbox Live. Before the update, everything was working perfectly, but now I keep getting an error message. I've tried restarting...
  10. Controller not syncing with Xbox Series X after latest update

    in XBoX Games and Apps
    Controller not syncing with Xbox Series X after latest update: Ever since the latest update, I've been having an issue with my controller not syncing with my Xbox Series X. I've tried all the basic troubleshooting steps such as restarting the console,...