Latest purchases

TROPICO-[xboxvenue] · Nov 5, 2017

Dear Sir, Madam,

I don't see my latest purchases reflect on the new interface of myrewards.

I found the percentage bar easier to understand than the new wheel as it was showing exactly how much I had to spend to get a new star.

Best regards,

Gregory

:)

Mark Sherwood · Nov 5, 2017

Purchase Now, or Later?

Yeah, its really good that you asked first. Hopefully you have the base setup soon and you can go get the console. It's nice to see someone research a purchase

Fatalshock8912 · Nov 5, 2017

Purchase Now, or Later?

Good job you decided to check. Would hate for you to buy One, then rush home to find you can't hook it up.

XBLRewards8 · Nov 6, 2017

Hello TROPICO,

We see that your percentage is accurate. Keep in mind that it takes up to 96 hours for us to receive and process new activity, so your purchases from the 4th were only processed recently. Thanks for your feedback. We are still in the process of refining
our new web layout, so we appreciate your input. We'll escalate this to our web team.

XBLRewards8

Hello TROPICO,

We see that your percentage is accurate. Keep in mind that it takes up to 96 hours for us to receive and process new activity, so your purchases from the 4th were only processed recently. Thanks for your feedback. We are still in the process of refining
our new web layout, so we appreciate your input. We'll escalate this to our web team.

EggsBoxJuan

Hi, is the Xbox you originally purchased the game on a part of the latest preview update and the other Xbox isn't ?

There is a known issue regarding this situation.

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

EggsBoxJuan

be aware of this if you do opt out of the preview.

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

Pandasaur cx

Is the console at your girlfriends part of the Preview Program?

[quote user=""]

Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means...
Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.[/quote]

EggsBoxJuan

Hi, is the Xbox you used to purchase the game using the preview update and the other Xbox isn't ? There are issues with games etc that are purchased on a system that is using the preview not being available on a system that isn't using the preview update..

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

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