Latest Preview Update Constantly Crashing Games and Shutting Down Xbox

Hi, if your Xbox is using the preview update and your friends Xbox isn't and you purchased the game from the store on the preview Xbox that is one of the quirks of using the preview.

Games purchased on a system using the preview are not available on a system not using the preview. That will be changed once the update is released publicly.

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

Hi, is the Xbox you originally purchased the game on a part of the latest preview update and the other Xbox isn't ?

There is a known issue regarding this situation.

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

This same memory error is happening, starting after the last warzone update, the game crashes and returns to the home menu, or no xbox home menu and even shuts down the xbox a few times

Hi, is the Xbox you used to purchase the game using the preview update and the other Xbox isn't ? There are issues with games etc that are purchased on a system that is using the preview not being available on a system that isn't using the preview update..

• Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

• Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.

• Games purchased via Xbox.com can be played on any console.

• Games purchased on a console running the previous update can be played on any console.

Hi there,

Can I ask if your console is a part of the Xbox Insider Program? If so, there have been some reports that certain functions, like simply playing a game, can cause your Xbox to shut down/crash. Please see either of these pages for more info:

Preview Alpha Ring (Build: 19H1_RELEASE_XBOX_DEV_1911\18363.8030.190911-1945)

Preview Beta Ring (Build: 19H1_RELEASE_XBOX_DEV_1910\18363.7162.190913-1945)

Taken from the Known Issues/System section:

"System:

Some users have reported the console shutting down unexpectedly while using Netflix.

Some users have reported the console shutting down while playing games.

Note: The console may take longer to reboot/shut down than normal. This is expected behaviour, please do not power off the console manually. There is essential information being collected to investigate the cause of the issue."

You can also follow
Brad Rossetti on Twitter, for other updates.

Hope this helps,

L