Late order

Discus and support Late order in XBoX Accessibility to solve the problem; I ordered a design lab controller on the 17th of June and the estimated delivery was between the 14-16 of July. Unfortunately it has been delayed and... Discussion in 'XBoX Accessibility' started by Faith Copping, Jul 24, 2021.

  1. Faith Copping
    Faith Copping Guest

    Late order


    I ordered a design lab controller on the 17th of June and the estimated delivery was between the 14-16 of July. Unfortunately it has been delayed and is stuck in customs. I was going to wait and see what happens as I know its normal for a delay but then it appeared a little strange. When I messaged fedex they told me to contact the seller, what should I do and how can this be resolved?

    :)
     
    Faith Copping, Jul 24, 2021
    #1
  2. XBF Zineb F Win User

    Late order

    You will need to contact the online support for further assistance regarding this. Access Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.
  3. XBF Zineb F Win User

    Late order

    Select "Hardware and Network" and then take it from there since this is hardware related. You don't have to select something that matches your issue exactly because not all issues are available in the dropdown list. Keep in mind as well that you can change the category in case the one you previously tried didn't allow you to reach the online support.
  4. JoshuaMincher Win User

    Late order

    I’m struggling to find what topic I should post it under. It’s very confusing
  5. XBF Zineb F Win User

    Late order

    You will need to contact the online support for further assistance regarding this. Access Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.
  6. Christopher Revoredo Win User

    Late order

    Hi there Faith! Christopher here, an Xbox fan and has been on Xbox for years already. I would really love to make your day by helping you out. I've had the same experience in the past! This is due to the pandemic, it is normal, but you can contact Xbox support to confirmed that your package will arrive! Mine took 2 months to arrive, unfortunately.
Thema:

Late order

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