Late Marvel Heroes Omega Refund?

Discus and support Late Marvel Heroes Omega Refund? in XBoX on Consoles to solve the problem; I got the message of the MHO refund process on the 3rd of January. Have checked my account every day since the 31st and still no store credit for the... Discussion in 'XBoX on Consoles' started by Raiki13, Feb 9, 2018.

  1. Raiki13
    Raiki13 Guest

    Late Marvel Heroes Omega Refund?


    I got the message of the MHO refund process on the 3rd of January. Have checked my account every day since the 31st and still no store credit for the purchases I made. Any help would be appreciated.

    :)
     
    Raiki13, Feb 9, 2018
    #1
  2. I Abadonn I
    I Abadonn I Guest
    i dont get my money back from marvel heroes omega

    i will my money back from marvel heroes omega
     
    I Abadonn I, Feb 9, 2018
    #2
  3. a Fi1thy Casual
    a Fi1thy Casual Guest
    a Fi1thy Casual, Feb 9, 2018
    #3
  4. OK Fowl
    OK Fowl Guest

    Late Marvel Heroes Omega Refund?

    OK Fowl, Feb 9, 2018
    #4
  5. OK Fowl Win User

    Late Marvel Heroes Omega Refund?

  6. ONEEYEDKILLAh Win User

    Marvel Hero’s Omega Refund

    The specific reasoning was not provided, this is the support article on the matter https://support.xbox.com/en-US/games/purchasing/marvel-heroes-omega-refunds-and-credits
  7. HAZMAT RADIO Win User

    Marvel Heroes refund

    It should have been a credit back to the account that was used to buy the game.

    Here's the article on that - https://support.xbox.com/en-US/games/purchasing/marvel-heroes-omega-refunds-and-credits

    Marvel Heroes Omega was removed from the Microsoft Store on November 29, 2017, and the game is no longer available to play. If you purchased downloadable content (DLC) for the game then you will receive an automatic credit or refund to your account as follows:

    • You will receive an automatic credit or refund if you purchased Marvel Heroes Omega DLC from the Microsoft Store between September 1 – November 29, 2017.
    • For Marvel Heroes Omega DLC purchased between October 31 - November 29, 2017, your refund will be credited to your original payment instrument.
    • For Marvel Heroes Omega DLC purchased between September 1 - October 30, 2017, your refund will be in the form of store credit.
    Your refund or credit will appear in your account by January 31, 2018. The credit you receive will be in the currency matching your Microsoft account.

    The issue was a little tricky at the time since the system was supposed to do an auto refund and Xbox Support was not able to process a refund.

    Check your account to locate the initial purchase here -
    https://account.microsoft.com/billing/orders

    You can see the purchase/refund history of your account there.

    If you see the purchase but no refund, you can contact Xbox Support for assistance. I believe the agent will need to get supervisor approval for a refund since it was supposed to be done already.

    They may even be aware of an issue with refunds not processing as well.

    Check your account for the purchase/refund and then contact support after that.
  8. Castellus Zemi Win User

    Marvel heroes omega refund???!!!???

    To inquire on a refund you will need to contact the official Xbox support. Here is their number to call:

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    https://support.xbox.com/en-US/contact-us
  9. XxUNCOUTHxX Win User

    Marvel Heroes Omega Refund

    It may be best to reach out to the official Chat/Phone Team for additional assistance: xbx.lv/rqQZaL
Thema:

Late Marvel Heroes Omega Refund?

Loading...

  1. Late Marvel Heroes Omega Refund? - Similar Threads - Late Marvel Heroes

  2. Need help recovering Xbox gamertag of my late uncle.

    in XBoX Accessibility
    Need help recovering Xbox gamertag of my late uncle.: Lately, I have been trying to recover my late uncle's Xbox Live gamertag. It hasn't been used since 2011. I try entering the email that is most likely associated with it, but it says that account...

  3. Hi xbox staff, Check this out before it's too late

    in XboX Insiders
    Hi xbox staff, Check this out before it's too late: Look at this, and give me answer. When you get into handheld consoles, you have a lot of resources now, while SONY will put some of its games on PC. You just change it to Xbox and use Xbox Game...

  4. Late refunds?

    in XBoX on Windows
    Late refunds?: I refunded 2 online products on my Xbox over a week ago and they were approved but I still haven't gotten my money back from them and I'd like to know why? a3bbe363-9cf1-4fe1-9d1c-cdbc9b785984

  5. How to transfer games from our late father's Xbox One to our new Xbox S?

    in XBoX Games and Apps
    How to transfer games from our late father's Xbox One to our new Xbox S?: My sisters and I have loved gaming for years, so one year our father got us an Xbox One for the household. He has since passed, but we have still gotten and played it continuously. This year we...

  6. My xbox one s has been crashing, freezing, and running incredibly slow lately

    in XBoX Games and Apps
    My xbox one s has been crashing, freezing, and running incredibly slow lately: constant crashes, freezes, and overall slow performance, I've tried factory resetting twice, cleaning the console, and reinstalling multiple games but nothing seems to fix my issue...

  7. Why does Xbox Customer Support and the new strike system suck so hard lately?

    in XBoX Accessibility
    Why does Xbox Customer Support and the new strike system suck so hard lately?: Sorry if this thread comes off as me being a massive hot dog, but I'm fed up with xbox support, and the new ban system. Call me a 30 year old boomer for remembering game chats of the 360 days. I...

  8. Hi! So my Xbox series X has been running perfectly fine up until late summer this year. Now...

    in XBoX Games and Apps
    Hi! So my Xbox series X has been running perfectly fine up until late summer this year. Now...: I know many people experienced the same thing, and although I know this might well be just a game-related issue, I'm afraid it could be a sign my Series X is "dying". Now, I care to highlight that...

  9. My xbox controllers have been glitching lately 2 are new and it scrolls down 5-8 lines...

    in XBoX on Consoles
    My xbox controllers have been glitching lately 2 are new and it scrolls down 5-8 lines...: As of last week it has been going off and on and now its just permanently going down way to many lines its at the point where i cant even message people or play most games where you pick a...

  10. My account was hacked lately and i wanna get it back but when i try to get a call from the...

    in XBoX Games and Apps
    My account was hacked lately and i wanna get it back but when i try to get a call from the...: My account got hacked and i cant log in since the email and password has been changed from that account. I had minecraft in the account but i cant play that either. Even if i cant get my account...