Laptop won't connect to my Xbox one

Discus and support Laptop won't connect to my Xbox one in XBoX Games and Apps to solve the problem; I just got a new laptop the acer f15 and it won't connect to my Xbox one but I did everything that the Microsoft people stayed . But when I went to my... Discussion in 'XBoX Games and Apps' started by ricky long_916, Jan 2, 2016.

  1. ricky long_916
    ricky long_916 Guest

    Laptop won't connect to my Xbox one


    I just got a new laptop the acer f15 and it won't connect to my Xbox one but I did everything that the Microsoft people stayed . But when I went to my phone and used smart glass it worked perfectly and connected to my Xbox . So my laptop will not connect
    to Xbox one for a wierd reason. Please help me

    :)
     
    ricky long_916, Jan 2, 2016
    #1
  2. UncannyDaisy25
    UncannyDaisy25 Guest
    Won't Connect to Internet when I have a strong connection

    My Xbox One won't connect to my wireless internet but my cell phone and laptop are both connected with strong connections. Please help me.
     
    UncannyDaisy25, Jan 2, 2016
    #2
  3. Catherine Cus.
    Catherine Cus. Guest
    Xbox One won't connect to my Xbox app on my laptop.

    Hi,

    An interruption with the Xbox Live server is one possible reason as to why you're encountering this issue. To resolve this, we suggest that you perform the following troubleshooting solutions:

    Solution 1: Clear MAC address



    1. Scroll left on the Home screen to open the Guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Network.
    5. Select Network settings.
    6. Select Advanced settings.
    7. Select Alternate MAC address.
    8. Select Clear.
    9. Select Restart. Check if the Xbox app on your Windows 10 device will detect the console.

    Solution 2: Power cycle your console and network hardware

    1. Unplug the power cable from the back of the router, modem, or gateway for five minutes. If you have a router and a modem, unplug the power cable from both devices.
    2. Restart your Xbox One console:
      1. Press the Xbox button to open the Guide.
      2. Select Settings.
      3. Select Restart console.
      4. Select Yes to confirm.

        Note: If you’re unable to access the guide, or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds until the console turns off. After the console shuts down, touch the Xbox button on the console
        again to restart.
    3. After five minutes, plug the modem or gateway in first and wait for all the lights to return to their normal state.
    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state. Check if the Xbox app on your Windows 10 device will detect your console.

    Keep us posted with the progress. We'd be glad to provide you additional assistance.
     
    Catherine Cus., Jan 2, 2016
    #3
  4. Spastic Mime Win User

    Xbox One won't connect to my Xbox app on my laptop.

    app stopped connecting 7/5. Forums went down 7/6, when forums came back up, app worked again. still working fine.
  5. Spastic Mime Win User

    Xbox One won't connect to my Xbox app on my laptop.

    Same issues here, tried both solutions, neither worked
  6. RayzerWyre Win User

    Xbox One won't connect to my Xbox app on my laptop.

    Same here. Everything was working fine today at 2AM Eastern when I went to bed. As of 6:30 PM Eastern the Xbox one Smartglass nor the Xbox Beta App can find my Xbox One. I have not changed anything and to my knowledge no updates have come out for my PC,
    Apps, or Xbox. My network settings are they same as they have always been. I triple checked all of the settings on PC and Xbox and everything is as it should be. Any help with this would be greatly appreciated.
  7. Catherine Cus. Win User

    Xbox One won't connect to my Xbox app on my laptop.

    We suggest checking the Xbox app's network status. Refer to the steps below:

    1. On your PC, launch the Xbox app.
    2. Select Settings > Network.
    3. Under Network status, make sure Internet connection says Connected.
    If you can't see Connected, that means there's an issue with your network. We recommend restarting your network hardware. Refer to the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway. If you have a router and a modem, unplug the power cable from both devices.
    2. Wait five minutes.
    3. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
    4. Plug in the rest of your hardware and check to see if you still experience the same connection problem as before.
    Notify us with the results.
  8. NEOFOX07 Win User

    Xbox One won't connect to my Xbox app on my laptop.

    Same here. Everything was working fine today at 2AM Eastern when I went to bed. As of 6:30 PM Eastern the Xbox one Smartglass nor the Xbox Beta App can find my Xbox One. I have not changed anything and to my knowledge no updates have come out for my PC,
    Apps, or Xbox. My network settings are they same as they have always been. I triple checked all of the settings on PC and Xbox and everything is as it should be. Any help with this would be greatly appreciated.
    Same - Also east coast
Thema:

Laptop won't connect to my Xbox one

Loading...

  1. Laptop won't connect to my Xbox one - Similar Threads - Laptop won't connect

  2. Why won't my Xbox Series S connect to my laptop's mobile hotspot?

    in XBoX on Consoles
    Why won't my Xbox Series S connect to my laptop's mobile hotspot?: Hello, I've tried to restart my Xbox multiple times and connect to it multiple times, but it will not connect. Please help? 7086b439-5d29-4fb8-9670-0326036d3e1a

  3. My PS4 controller won't connect to my PS4. And it won't stop connecting to my laptop, too.

    in XBoX on Consoles
    My PS4 controller won't connect to my PS4. And it won't stop connecting to my laptop, too.: So, my ps4 recently got fixed. But I used the controller on my laptop before I could reconnect it to my ps4 before it got fixed. I need help! I've tried connecting it via USB and resetting it from...

  4. Microsoft Solitaire Collection runs on laptop fine, but won't connect on iphone! Get error 101

    in XBoX Games and Apps
    Microsoft Solitaire Collection runs on laptop fine, but won't connect on iphone! Get error 101: Microsoft Solitaire Collection runs on my laptop with no problems, signin works and app runs. However, I can't get the app to run on my ipnhone 13 pro. I removed the app, went to the store to...

  5. Xbox Game Streaming (Test App) won't connect with wife's laptop

    in XBoX Games and Apps
    Xbox Game Streaming (Test App) won't connect with wife's laptop: I wanted to set my wife up with streaming in-home from the Xbox so she can play games while we also have the TV on for our shows, but it seems like it just won't connect. We installed the app,...

  6. Xbox One Controller Won't Connect to Laptop

    in XBoX on Windows
    Xbox One Controller Won't Connect to Laptop: I've been trying for hours searching the internet and these forums to figure out how to connect my controller to my laptop. I have updated the controller, unplugged my xbox, tried using the xbox...

  7. My xbox remote won't connect to my laptop

    in XBoX on Windows
    My xbox remote won't connect to my laptop: I've done everything to get my xbox remote to connect to my laptop. But nothing works? 85fd11ea-1c00-4e95-8fc7-10a56147230f

  8. My Xbox One controller won't connect to my Windows 10 laptop

    in XBoX Games and Apps
    My Xbox One controller won't connect to my Windows 10 laptop: I wish to steam games to my Windows 10 laptop. I have set up streaming from the Xbox App and can successfully do it; however when the streaming starts, I get a notification saying that there is no...

  9. Xbox One won't connect to my Xbox app on my laptop.

    in XBoX Games and Apps
    Xbox One won't connect to my Xbox app on my laptop.: It asks for my IP address, I put it in, it says it cannot find it. I have tried pressing my Xbox power button until it "resets" but it is not fixed. 9b4d4476-d88c-40db-89c1-110ba37e58ee

  10. Xbox One controller won't connect to my Windows 10 laptop via USB

    in XBoX on Consoles
    Xbox One controller won't connect to my Windows 10 laptop via USB: I got a used Xbox One controller. It works perfectly fine on Xbox One both wired and wireless. But when I try to plug it in to my laptop via USB it lights up and rumbles, but then 10 seconds later...