Laptop screen turns black and the whole device freezes after launching Valorant

Sadman Rahman · Nov 29, 2023

My device screen turns black after launching Valorant. Not only that, it freezes my whole system too which is why I have to hold power button to shut down the laptop. I tried uninstalling and then installing the drivers but nothing changes. Riot Vanguard blocks "inpout.sys" but can it be responsible for laptop freezing too? I also tried deleting "inpout.sys" from Regex and from the drivers file but this specific file restores after a laptop restart. Can someone help me with finding the issue and how to solve it?

Device:

Acer Predator Helios Neo 16
CPU: Intel i5-13500HX
GPU: GeForce RTX 4050
RAM: 16 GB DDR5

:)

kyle_m4496

This would've been installed by an app or driver on your system, it may be required for your laptop to function hence why the device freezes. I'd recommend seeing what Riot Games advises in this case but you could also reach out to your laptop manufacturer to see if this .sys file is required.

Thanks,
Kyle

Sadman Rahman

Yeah, I have tried fortnite and that game was working

kyle_m4496

Hi Sadman. My name is Kyle and I'm an independent advisor.

Are other games working? If so, please contact Riot Games, I'm afraid we cannot assist with issues in specific games.

https://support.riotgames.com/hc/

Thanks,
Kyle

kyle_m4496

In that case, Riot Games will need to assist you further from here. Please reach back if you have further questions.

Thanks,
Kyle

Sadman Rahman

Do you know how to uninstall "inpoutx64.sys" from my system, as vanguard is blocking it and this might be the problem

Laptop screen turns black and the whole device freezes after launching Valorant