Laptop problem

Discus and support Laptop problem in XBoX on Windows to solve the problem; I bought a MSI GF63 thin laptop and I have a problem. Every time I go on a steam game or any online game and power cord is connected to the laptop, the... Discussion in 'XBoX on Windows' started by PopețiPaul, Jan 4, 2020.

  1. PopețiPaul
    PopețiPaul Guest

    Laptop problem


    I bought a MSI GF63 thin laptop and I have a problem. Every time I go on a steam game or any online game and power cord is connected to the laptop, the internet is no longer working. And when I unplug
    the power cord, it completely working and decreases its performance. What can I do?

    ***Moved from Gaming on Windows 10***

    :)
     
    PopețiPaul, Jan 4, 2020
    #1
  2. Covert Affairs-9D152 Win User

    Laptop Problem

    Clear cookies or try a different browser.
  3. PalmettoBling Win User

    Laptop problem

    It's weird that it is turning off when powered, and on when not. That seems like a configuration got switched? Usually there is a setting to turn off unneeded features and items when on battery to save on power.

    Is your laptop connected via WiFi or wired? I would guess wifi, but don't want to make assumptions.

    I would start with going to Settings > Network > Wi-Fi (or Ethernet) and then select "Change adapter options" on the right column. From there right click on the adapter you're using (wifi or ethernet) and then select Properties. On the Properties page
    click "Configure" and go to the Power Management Tab. See if anything in there is set to toggle the device on or off in a set of circumstances.
  4. Alxce Win User

    Laptop problem

    I think you may need to get in contact with MSI Support for this issue. Have you made sure all your drivers are updated? When your power cable is plugged in please check if your Wi-Fi adapter is still enabled or not.
  5. RamonMendoza92 Win User

    Laptop Problem

    I been clearing cookies every now and then, and maybe by doing that it worked. Thanks.
  6. FriskiNiski Win User

    Laptop problem

    Hello PopețiPaul,

    That sounds like a hardware problem. I would get a hold of MSI about this issue.

    MSI Customer Service
Thema:

Laptop problem

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