Language and location impossible to separate

Discus and support Language and location impossible to separate in XBoX on Consoles to solve the problem; Hello. I live in Denmark and own an Xbox One console. I would very much like to have English as my displayed language on the console, but if I choose... Discussion in 'XBoX on Consoles' started by Lyllerskates, Apr 6, 2016.

  1. Lyllerskates
    Lyllerskates Guest

    Language and location impossible to separate


    Hello.

    I live in Denmark and own an Xbox One console. I would very much like to have English as my displayed language on the console, but if I choose this I have to choose my location from English speaking countries exclusively. As such, if I choose English as
    my language and choose an arbitrary location some of my country-specifik apps (e.g. Viaplay, a streaming app) won't play because they don't own the rights to stream to countries outside of Scandinavia.

    Is there no way to bypass this issue?

    I had a prolonged session (+1 hour) with support yesterday trying to fiddle with different settings in profile and console settings as well as the support agent trying to change my displayed language manually in the Microsoft system and maintaining my logged
    location as Denmark - but alas, this didn't take and my displayed language is still Danish.

    Any and all suggestions are very welcome - as I tire of the google translate-like Danish text in games and descriptions.

    :)
     
    Lyllerskates, Apr 6, 2016
    #1
  2. XBoxOne Language settings

    Hello,

    I love to play games und watch movies in the original language (english). On the 360 everything was OK. But on the One it's impossible to set 'English' in language and 'Germany' in location. When I choose english, the system automatically change the country.
    I can only use the english settings, with the wrong location. But when I do, some apps doesn't work. For example XBoxMusic. Every time it tells me, to set the location right.

    Please help me, or fix it!

    -Alex
     
    Alex Jay-666261F1-A175-4C0D-A7E8-573E7DF8209E, Apr 6, 2016
    #2
  3. M4ckle
    M4ckle Guest
    Locations and languages

    I have moved from the UK to Germany, and so updated both my Microsoft account and my xbox location accordingly.

    As a result, I now see game prices in the Euro currency, but when I made my first purchase from the Microsoft Store (Jade Empire) it downloaded the game with German speech and German subtitles, even though my Xbox language is set to English (UK).

    As far as I know, because my payment details have a German address, I need to keep my account location as Germany, but how do I go about playing new store/marketplace purchases in English if the Xbox is ignoring my language settings when I purchase games
    from my new location?
     
    M4ckle, Apr 6, 2016
    #3
  4. Kenny H.
    Kenny H. Guest

    Language and location impossible to separate

    I don't believe that there is a way around this at the moment. I do know that you aren't the only one that would like to see this happen. At this time, your only option is to make your voice heard on the Xbox Feedback site. This post has the most votes for
    this that I found:
    xbox.uservoice.com/.../6028840-don-t-region-lock-the-languages
     
    Kenny H., Apr 6, 2016
    #4
  5. Kenny H. Win User

    Language and location impossible to separate

    I don't believe that there is a way around this at the moment. I do know that you aren't the only one that would like to see this happen. At this time, your only option is to make your voice heard on the Xbox Feedback site. This post has the most votes for
    this that I found:
    xbox.uservoice.com/.../6028840-don-t-region-lock-the-languages
  6. Zer0-JG Win User

    Xbox Live Wrong Language

    It seems the account location and the console region/language are two separate things.

    For the account, you really need to be in your own country due to licensing restrictions, taxes, etc.

    For the console settings, this is the sad part. Microsoft has locked the available countries based on language. In saying this, you may need to change your region completely to access your specified language.
  7. MissEdi Win User

    Locations and languages

    Hey there, M4ckle!

    Just to clarify, did you recently set your language preference to English after installing this game? If so, can you test

    reinstalling
    this game and then
    power cycle
    the console to see if this will resolve the issue?

    Let us know if these steps help or if you have any other support questions.
  8. Theory of Game Win User

    Language and location...

  9. tomward6 Win User

    Language and location

    Hi thanks for getting back to me so quickly I have just tried that and it didn't make any difference the language was Spanish but thanks for trying Tom
Thema:

Language and location impossible to separate

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