Lad got my daughter banned

Hello.

Apologies, no one here in the forums can address this issues.

You will need to go to Xbox's enforcement page for information about that case.

Communication bans usually do not last very long, unless there was a major infraction. The suspension will lift about the same time it was issued once the suspension has run its course. I would chalk this up to a live and learn lesson. So you know, suspensions
are not just acted on because somebody complained. All complaints are investigated, and only acted on if an infraction did occur. If she received a comm ban, its pretty certain that she did something to deserve the ban.

Sorry to hear.

Probably she said something that is against the code of conduct and was banned because of that.

The enforcement team doesn't ymuse these forums so no help will be received from them here.

The enforcement team doesn't use the forums and we can't help you with suspension issues

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

Hey there
lizards777,



Sorry to hear about that enforcement action. Looks like you took the correct approach to resolve this matter.
As previously pointed out and recommended by our Ambassadors, for information about the ban, you would need to go to Enforcement website<https://enforcement.xbox.com/en-US>.
(Side note: Enforcement does not Post, Read, or Comment on Forums nor can support offer assistance.)



Case Review Procedure



* Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.



* Under Review: Your case is currently under investigation by XBLPET.



* Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
and/or discussion.



* Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.



* Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).



I hope this helps.