Lack of Zen Sale-Neverwinter

Discus and support Lack of Zen Sale-Neverwinter in XBoX Games and Apps to solve the problem; Just wanted to vent my frustrations in the wake of the disapointing lack of a Zen sale for Neverwinter during the Jubilee event. I know this is going... Discussion in 'XBoX Games and Apps' started by CaitiffPrince, Jun 15, 2018.

  1. CaitiffPrince
    CaitiffPrince Guest

    Lack of Zen Sale-Neverwinter


    Just wanted to vent my frustrations in the wake of the disapointing lack of a Zen sale for Neverwinter during the Jubilee event. I know this is going to sound a little childish but Sony gave one to their players. Why is this? Come on Microsoft wake up and
    support the players who support you before its too late.

    :)
     
    CaitiffPrince, Jun 15, 2018
    #1
  2. awrex1977
    awrex1977 Guest
    awrex1977, Jun 15, 2018
    #2
  3. ILOVEYOUR NANA
    ILOVEYOUR NANA Guest
    Neverwinter Zen promo issue

    There is a Zen charge promo going on right now in Neverwinter where if you purchase 20,000 Zen you get an array of bonus items to go along with your Zen. I initially purchased 23,000 Zen to take advantage of the promotion.

    About a week or so later, Zen was on sale so I decided to purchase 46,000 Zen thinking I’d get the Zen plus I’d be able to get more bonus items. No where in game or on the purchase screen does it say that you can only partake in the promotion once. I contacted
    Neverwinter support and they told me that I should have checked their website or forums to know that I could only redeem the promo once. I find that ridiculous and borderline devious to not have any info in game about limitations on the promo. They don’t even
    direct you in game or on the payment screen to visit their website to learn more about the promo and its restrictions. I feel swindled. I either want all of the promotions I paid for or I want a refund of all of my Zen purchases.
     
    ILOVEYOUR NANA, Jun 15, 2018
    #3
  4. awrex1977 Win User

    Neverwinter Tradehouse Deception

  5. XBLRewards8 Win User

    freedom

    Hello Vladdracula777,

    That was for Neverwinter Zen and Star Trek Zen. Since those are for two different games, neither of them met the $5 minimum for 1, 2, FREE.
  6. crowinblack2008 Win User

    Neverwinter on Xbox one, bait and switch fraud

    I agree with everything stated below that was posted on Neverwinter forum at the following link.

    (
    www.arcgames.com/.../neverwinter     )

    PWE's title "Neverwinter" on the Microsoft platform "XBox One" is not being delivered as described in developer's patch notes/blogs/online discussions.

    This game is a "free to play" title. To generate revenue, it utilizes in-game "microtransactions" through the use of an in-game currency called" "zen". 100 zen costs roughly $1USD.

    The February 9th update for XBox One was to include an updated "Trade Bar" store - trade bars are another in game currency that are acquired through purchasing (with zen) keys to open chests.

    webcache.googleusercontent.com/search

    Is a cached version (cached from 2/4/16) of upcoming changes to the Trade Bar store dated 1/18/16, note bottom of post, no disclaimer, note "Coalesent Ward, 5x Pack of Preservation Wards, Bloody Ruby" before/after/new pricing.

    www.arcgames.com/.../9763033-neverwinter-xbox-one:-enchanted-key-sale!

    Is a Dev blog advertising a "Key sale" dated 1/28/16, 15% off keys - encouraging the player base to purchase keys (with zen, which costs money) which was to run 1/28/16 - 2/1/16

    At some point after 2/4, after the Key Sale had ended, and before the proposed Trade Bar store and update had gone into effect, the following was added to the 1/18/16 Dev blog "Note: As this is originally a PC blog, things may change for Xbox One."

    www.arcgames.com/.../9746173-developer-blog:-improved-trade-bar-store

    Now, after announcing a content release, hold a sale, and generating (what I am assuming) tens of thousands of dollars on zen purchases, PWE/Cryptic changed what was being offered by adding a caveat to the end of a 3 week old announcement.

    When the 2/9 update was released on the XBox One platform, Coalesent Wards, 5x Pack of Preservation Wards, and Blood Ruby" were all inauspiciously absent from the Trade Bar update. Instead all were available in the in game "zen market" for real life
    dollars, rather than the in game currency "trade bars" as the entire player base was led to believe.

    If this is not false advertising, bait & switch sales tactics, and a blatant money grab - I do not know what is.
  7. Boidster Win User

    Neverwinter Zen pricing

    That is bizarre. On the US/Engligh site (billing.arcgames.com/en) it's US$1 per 100 Zen, with bonus Zen if you buy $50 or more at once.

    With the NOK being about 8:1 for USD, I'd expect 500 Zen to be about 40 NOK - 29,50 seems a bargain. But you're right that something is wrong with the progression of prices as you buy more. The 5300 quantity is the same as the US "5000 + bonus" quantity
    (the bonus is 300 Zen), which is $50 or about 450 NOK. The 549 NOK price is crazy.

    You might want to look into buying Zen through the Arcgames site instead of through the Xbox. There probably is some exchange rate algorithm that has gone crazy. If you want to raise a support issue, my suggestion would be to raise it to Arc, not to Microsoft.
  8. Psycho02768 Win User

    trying to purchase zen on neverwinter

    tried that also tried taking liscense agreement out with xbox rep didnt work also mine is to previously purchased content but if try with one never purchased then works fine
Thema:

Lack of Zen Sale-Neverwinter

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