L4D2 backward compatible

I'm Samy an independent advisor and I'll be helping you

How are you?

The game remains on the backwards compatibility list.

Internet is required to install Xbox 360 games. Is your console connected to the internet? If yes, follow the steps below.

Remove the disc from the console, do these 2 steps, and try again, please.

Step 1: Clear the storage cache on your console.

Press the Menu key on your controller.

Click Settings, devices and streaming and then go Blu-Ray.

Select Persistent Storage.

Click Clear Persistent Storage 3 times

Step 2: Power cycle your console.

Turn off the Xbox console by pressing the Xbox button on the front of the console until it shuts down completely.

Unplug the console's power cable, wait 10 seconds. Be sure to wait 10 seconds, this step resets the power supply. 

Plug the console power cable back in, turn on your Xbox.

Hey there GarasaurusRex,

That error normally occurs when the Xbox One console can't read the disc. Have you tried
Xbox One disc troubleshooting? I'd start out by running through the steps on that page to see if that helps. If you have other Xbox 360 game discs nearby that are backward compatible
on Xbox One, see if those are able to install without any error.

If the issue persists after following those steps, try making sure your Xbox One console is fully updated by following the steps on our

Update your Xbox One page.

Lastly, if your console is already updated, try performing a
Factory Restore on your Xbox One (select Reset and keep my games & apps to avoid deleting your stuff!). This is a good step to ensure there's nothing software side that could be interfering.

Let us know if that helps!

I'm in the same situation as GarasaurusRex, same edition of the game and plastic wrap and everything. I followed your instructions, and even after the factory restore the problem persists.

L4D2 is an Xbox 360 backwards compatible game. As such it still runs at its original frame rate which a is mere 30fps. It was never given any FPS boost treatment.

No resetting or changing of network settings will change this fact unfortunately.

L4D2 is a backwards compatible 360 game.

Load any 360 game.

Once loaded hit the start and select buttons (small round buttons on either side of the big xbox button) on controller.

This will bring up the 360 guide choose download profile from there.