Kredi kartımdan durduk yere para kesimi [Translation - My credit card from where we stopped...

Hello Kaan,

Are you experiencing an issue in reference to the billing aspect of your account?

What are you inquiring about, if you could clarify if maybe the situation here involves receiving a charge for a service that you thought was cancelled?

If so, please reach out to our customer support team for review/account of the account.

Clarify the information for us and let us know the results.

Best wishes!

Hello ByEmreC,

Thank you for your response and I truly apologize for the inconvience! Let's attempt one more method. The link below will direct you to the Xbox request a subscription refund page. You will be directed to "services and subscriptions". This article will walk you through the steps on how to refund an Xbox subscription. If by chance you're still having difficulties requesting a refund on the charge, you may connect with Xbox Support so they can dig a bit deeper in the situation. I'll leave both links below.

Request an Xbox Subscription Refund

In case you're still unable to request the $8 refund charge through Xbox Subscription Refund, please contact Xbox Support directly.

Xbox Support

I hope this helps!

-Tali

[Associate bir çevirmen uygulaması kullanıyor, lütfen dilbilgisi hatalarının veya yanlış sözdiziminin oluşabileceğini unutmayın]



Merhaba ByEmreC,

Xbox forumlarına ulaştığınız için teşekkür ederiz! Hesabınıza yanlış bir ücret konmasını anlıyorum. Size daha iyi yardımcı olmak için, sizi burada bulunan ödeme ve faturalandırma yardımına yönlendirmek istiyorum Payment and Billing Help

Bu sizi bir aboneliği nasıl yöneteceğiniz, siparişleri nasıl kontrol edeceğiniz ve hatta geri ödemeleri ve borsaları nasıl gözden geçireceğiniz konusunda yönlendirecektir. Ücretlerle ilişkili Microsoft hesabıyla giriş yapmanız gerekeceğini lütfen unutmayın.

Umarım bu yardımcı olur! Hatanın hala mevcut olduğunu fark ederseniz, lütfen bu konuya geri ulaşmaktan çekinmeyin.

Teşekkür ederim, teşekkür ederim!

-Böyle



[Aşağıdaki "Evet" düğmesine dokunarak sorunuzu yanıtlarsa bize bildirin]

_____________________________________________________

[Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]



Hello ByEmreC,

Thank you for reaching out to the Xbox forums! I understand that an incorrect charge was billed to your account. To better assist you, I’d like to direct you to payment and billing help which can be found here Payment and Billing Help

This will direct you on how to manage a subscription, check orders, and even review refunds and exchanges. Please keep in mind that you will have to login with the Microsoft account that’s associated with the charges.

I hope this helps! If you notice that the error is still present, please feel free to reach back out to this thread.

Thank you!

-Tali



[Let us know if this answered your question by tapping "Yes" below]

I can't see the 8 Turkish liras deducted from me in the order history so there isn't any refund button . Xbox game pass is costs 30 turkish liras in Turkey but Microsoft deducted 38 Turkish liras from me and i cant refund it ! (You can reply it English)

İninal kartımdan para çekilmiş ama yenilenen ödemeyi kapattığım için şuan gamepassı kullanamıyorum param boşa mı çekildi yani ?

[Translation-I've been withdrawn from my inncard, but I can't use the gamepass now because I've closed the renewed payment, so my money was wasted?]