KrazyKlebz - Warzone REQ pack bundle not received

KrazyKlebz · Jan 14, 2016

I purchased the Warzone REQ pack bundle and I did not receive my packs this week. I contacted customer support, reference number 1322377393. They attempted to correct the issue but were unable to do so. Obviously not receiving my purchase an issue, but the
process also created other issues that need troubleshooting. Would I be able to receive a credit for XBox Live or an in-game purchase?

:)

Cornelius Coupe · Jan 14, 2016

Halo 5 WARZONE REQ Packs

I have not gotten multiple of my warzone req packs I purchased the limited collectors edition for halo 5 which comes with a code for 14 warzone req pack. you get 2 of these packs every week I got 2 on launch day but did not get my 2 from last week or this
week. that 4 warzone req packs and ive also purchased 6 warzone req packs from my local gamestop and I only got the first 2 apon entering the codes I still have not received the other for apon putting their codes in so im out 8 warzone req packs these are
also 25$ a piece wen u buy them from gamestop please help

RememberReach67 · Jan 14, 2016

Halo 5 Promotional REQ pack installed, but not showing up in game

code given by customer support:

1318575723
I preordered halo 5 deluxe edition (disk) and received a code giving me warzone req pack, promotional req pack, and the fall of reach animated series. all items downloaded but the promotional pack and warzone req pack (warzone not sure about) did not show
up in game. My friend was able to access the pack and I reallized that i was supposed to receive items inside these pack. thank you for any aid

Mister Maka · Jan 15, 2016

Hey there KrazyKlebz.

Sorry to hear you haven't received your Req pack. Because this is related to a purchasing issue I'm afraid we aren't able to offer support due to this being a public forum. I recommend reaching back out to
Phone/Chat support and explaining the situation, as we're unable to provide refunds or in-game unlocks here.

Mister Maka

Hey there KrazyKlebz.

Sorry to hear you haven't received your Req pack. Because this is related to a purchasing issue I'm afraid we aren't able to offer support due to this being a public forum. I recommend reaching back out to
Phone/Chat support and explaining the situation, as we're unable to provide refunds or in-game unlocks here.

XB1R Bacchus

Hi PhoenixAshes1

Thank you for contacting with us. Here is the info you are looking for, I hope it helps. Thank you!

WARZONE REQ BUNDLE

The Warzone REQ Bundle provides players with 2 Premium REQ Packs a week for a total of 7 weeks. Premium REQ Packs provide players with the most number of REQs, with the best chance of acquiring Ultra-Rare, Legendary, and Mythic REQs. Players are guaranteed
at least three new permanent REQs in each Premium REQ Pack, if available.

The Warzone REQ Bundle is available in the following packages, on the Xbox Marketplace, or through token cards available at many retailers:

Halo 5: Guardians Limited Edition

Halo 5: Guardians Limited Collector's Edition

Halo 5: Guardians Limited Edition Xbox One

More info here:
Halowaypoint

Cheers!

nnnDAPPAH

Is the 2 req pack received on a certain day? Because I just purchased the bundle and haven't received any req packs.

SpottierSnake54

You have been granted 14 Premium REQ Packs for Halo 5: Guardians as a result of redeeming a code for the Warzone REQ Bundle after already purchasing the content. For details, visit aka.ms/h5-wz-req

D 0 O K iii E

I can open REQ packs with Req point no problem. I'm also getting the packs I'm suppose to get when I complete commendations. I'm just haven't been getting the weekly REQ packs through the warzone REQ bundle.. They are suppose to show up in my "open packs"
thing along with my daily login bonus pack and they haven't been.

KrazyKlebz - Warzone REQ pack bundle not received