King kong digital copy has disappeared

GingeMinge5000 · Nov 29, 2023

Hello I purchased a digital copy of King Kong a few years ago and I wanted to download it again and play it but it is not appearing in my owned games nor is it appearing in my purchase history , i remember clearly purchasing the game online , i could not have had a digital copy when I played it growing up it was the ps2 version , plus it comes up in my achievements. I am finding this situation very strange and any help would be appreciated .

:)

KhajiBower34

Hello GingeMinge5000, My name is Khaji I am an independent advisor and I will be happy to help you today.

First, let's check if your purchase actually appears in your order history at the following link: https://account.microsoft.com/billing/orders/

If you can't see this link, don't worry. There may have been a problem completing your purchase. This may mean that the transaction was not completed, even though the money was debited from your bank account.

In such cases, banks often proceed with an automatic chargeback. However, this process may take a few days, usually within 3 business days or even sooner. You can rest assured that the amount will be automatically refunded to your account shortly.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Davee Cee

If Ryse has an easy 1000G then at best, it will be the King Kong of this generations launch titles.

x24hrs2livex

Donkey Kong

Diddy Kong

Yoshi

Toadstool

King Koopa

ilyakudryavtsev

King kong not work , deadpool problems for shopping,prince of persia the same...help, digital version all, help, my inglish is wery bad. Xbox one x

PSYCHOTIC GINGE

A goody for 100 per cent has too be king kong, finished it within a cple o hrs, and verrrrry cheap

King kong digital copy has disappeared