Kinect stopped working after system update

Kinect stopped working after system update

:)

 

when is the update?

I had to re calibrate kinect after the update as speech commands stopped working?

 

Kinect 2.0 stopped working after last system update

I've got a problem with Kinect 2.0 on my XOS. After last system update my Kinect stopped working. I followed the troubleshooting steps but with no success. My console didn't recognize the sensor. I've also made a factory reset but still no success. Kinect
is out of warranty - I've checked that too. But it looks like a system bug, not hardware.

 

Having this same issue. After a little while my Kinect will turn off and won't turn back on unless I hard reset the xbox. If I'm in a party and go into a game the mic will stop working and when I go back to the home screen it will start working again. It's
the only mic I have and before you think I'm one of THOSE people I don't blast my tv and don't play music in the background. I have no complaints from friends talking through my Kinect and they would tell me off if it was annoying.

This all started happening after the last update went live for everybody. Didn't have a problem with it through the preview program.

 

Same issue.

I guess we're the few that still like using Kinect

 

Hey everyone!

Sorry about the Kinect sensor troubles you're having. We have a few steps to run through in this

Kinect Troubleshooter. Please make sure to give all the steps there a try if you haven't already. Also, if you have a friend with an Xbox One, please test your Kinect sensor on that to see if there is any change in performance.

 

I have the same issue with my Kinect not working and I tried the Kinect Troubleshooter without success. And yes, I like using the Kinect still. I don't know anyone who has a Xbox One so that's out. Besides, we all have the same problem at the same time.
Seems like the update did something.

 

Heya I Hawkster I.

Sorry to hear about the trouble you're still having with your Kinect sensor. To check, have you been able to test it on a different Xbox One to see if there's any change with that?

 

Hey MM,

I don't know anyone who has a Xbox One. Most have that other console.

 

I did the latest preview update today and since my Kinect stopped working as well. I went though all the troubleshooting and also tried it on a second xbox one and nothing. went through chat help and they couldn't get it to work even after having me factory
reset my xbox. then told me since its warranty is up it would be $89 to replace it with a refurbished one AFTER they receive my now broken one. It worked just fine today before the update so I don't think i should be paying for their obviously flawed patch.
secondly if I wanted I could buy a brand new kinect on amazon for $99 with free shipping as a Prime member. why in the hell would i pay to ship them the one they broke to pay to get a refurb back when i can get a new one elsewhere cheaper overall......
seriously i think Microsoft needs to rethink this. The chat agent even said that while i was his first kinect issue post patch that other agents had had several of the same issue.

 

The technical support tell me the same thing... i will sell this xbox and get another product like PS4. I hate when a compagny try to rip off!

 

if it helps Amazon has the used ones back in stock today for $48

 

I FIGURED IT OUT! For me at least. Go to settings/System/Cortana Settings/Other Privacy Settings/Speech. Make sure the box is checked that is named "Let xbox and cortana collect my speech info".

The update killed Cortana and this fixed it for me. Best of luck!