Kinect Replacement !!!!

Contacted XBOX support on 2/8/14. Said to do an advance exchange and paid $158.98 email said it would be shipped out on 2/11/14 have not heard nothing ,called back said they would have to send it to there tier 3 support by email. We canot contact them buy
phone only email. Really can't call them that is crazy. So I have waited 4 days for there support team to call me and I have not heard from them Now it's 2/16/14 no response. They said One reason I have not received it is because of the bad weather. hummm
Texas to Florida naaa. Then they said they didn't have any. Come on every time I call I get a different reason. aslo I could not sign up for extended warranty. They want there money but don't want to do any thing about it. I cannot believe they can't call
there tier 3 group on the phone Really.

:)

 

Please remove the Kinect requirement from Upload Studio!

Why don't you send in your broken kinect for replacement?

 

Xbox One Kinect Unplugged

Same problem in Italy, Kinect dead. I'm waiting for replacement.