Kinect plugged in but it says it's not

Discus and support Kinect plugged in but it says it's not in XBoX on Consoles to solve the problem; I haven't had any issues with my kine t before but when I turned on my console today my kinect wasn't working. It says kinect not plugged in. I checked... Discussion in 'XBoX on Consoles' started by Angelus Tacos, May 24, 2014.

  1. Kinect plugged in but it says it's not


    I haven't had any issues with my kine t before but when I turned on my console today my kinect wasn't working. It says kinect not plugged in. I checked to make sure and it is. I'm in the preview beta program and not sure if I have Junes update yet or is
    this is a big from mays update or if my kinect just stopped working. My version I'm running on my xbox one is

    6.2.10951.0

    not sure if that helps or not but any ideas or known issues of this happening? I have 2 other co workers reporting in they have game disc reading problems that started today and they are both in the beta program too. Doesn't help to have 3 gamestop employees
    to be having issues to help sell xbox ones to people lol. Any help is appreciated.

    :)
     
    Angelus Tacos, May 24, 2014
    #1
  2. PxCMaNx
    PxCMaNx Guest
    Kinect unplugged

    Says my kinect is unplugged but it's plugged in help? Lol
     
    PxCMaNx, May 24, 2014
    #2
  3. aj_mke
    aj_mke Guest
    Kinect not working

    Mine is plugged in but it says "Starting Up Kinect" in the Kinect menu, and it never starts...
     
    aj_mke, May 24, 2014
    #3
  4. JordanTorres
    JordanTorres Guest

    Kinect plugged in but it says it's not

    My Kinect also wouldn't show up. I did a hard reset and went through steps with support to figure something out but nothing. What happened is the Kinect cords have been defaulting. I got a new Kinect when I sent mine in. If you bought an xbox at launch the
    Kinect cord is more likely to be the problem.
     
    JordanTorres, May 24, 2014
    #4
  5. Yea i bought the day 1 edition, but i was just curious if it was something with the update or with people in the beta preview program update. How long did it take them to send you a new kinect? You didn't have to send the whole console right? just the sensor
    itself? Would like a Microsoft rep to respond in here is possible, i dread calling customer service so hoping this would help first
     
    Angelus Tacos, May 24, 2014
    #5
  6. Nightsherra
    Nightsherra Guest
    Came home to find mine not saying it's plugged in and I'm in the beta program as well and got the June update. Not sure what is going on.
     
    Nightsherra, May 25, 2014
    #6
  7. ryeBOMB
    ryeBOMB Guest
    Mine is working off and on, showing in the top right corner when it is and isn't working. Its getting very frustrating.
     
    ryeBOMB, May 26, 2014
    #7
  8. Kinect plugged in but it says it's not

    Hey everyone!

    If you are experiencing this issue and are part of the Preview Program, please post in the preview forums. If you are experiencing this issue and are not part of the Preview Program, please create your own thread. Be sure to include the details of the issue
    and any troubleshooting steps you have tried.
     
    Mister Quimby, May 26, 2014
    #8
  9. Still no answer what is happening with my kinect same is says kinect is unplugged I tried every step I could find and nothing worked comeon Microsoft I can't speak for anyone else but I spent 700 on mine with a game N a controller I had thought it was gonna
    work I could paid 3-400 less for a ps but I am a loyal xbox lifer lol so I feel an answer is deserved here
     
    JustThe toker, May 27, 2014
    #9
  10. As mister quimby stated if you are in the preview program you need to post in the Xbox early access forums,if not start your own thread and try to be as detailed as possible with what steps you have taken so far.this way we can better help you. Without telling
    you to try things you have done already.
     
    VASHTA NER4DA, Oct 31, 2018
    #10
  11. Mister Quimby Win User

    Kinect plugged in but it says it's not

    Hey everyone!

    If you are experiencing this issue and are part of the Preview Program, please post in the preview forums. If you are experiencing this issue and are not part of the Preview Program, please create your own thread. Be sure to include the details of the issue
    and any troubleshooting steps you have tried.
  12. VASHTA NER4DA Win User

    Kinect plugged in but it says it's not

    As mister quimby stated if you are in the preview program you need to post in the Xbox early access forums,if not start your own thread and try to be as detailed as possible with what steps you have taken so far.this way we can better help you. Without telling
    you to try things you have done already.
  13. Angelus Tacos Win User

    Kinect plugged in but it says it's not

    Yea i bought the day 1 edition, but i was just curious if it was something with the update or with people in the beta preview program update. How long did it take them to send you a new kinect? You didn't have to send the whole console right? just the sensor
    itself? Would like a Microsoft rep to respond in here is possible, i dread calling customer service so hoping this would help first
  14. JustThe toker Win User

    Kinect plugged in but it says it's not

    Still no answer what is happening with my kinect same is says kinect is unplugged I tried every step I could find and nothing worked comeon Microsoft I can't speak for anyone else but I spent 700 on mine with a game N a controller I had thought it was gonna
    work I could paid 3-400 less for a ps but I am a loyal xbox lifer lol so I feel an answer is deserved here
  15. ryeBOMB Win User

    Kinect plugged in but it says it's not

    Mine is working off and on, showing in the top right corner when it is and isn't working. Its getting very frustrating.
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Kinect plugged in but it says it's not

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