Kinect on Xbox One X Not Working Anymore

Not all support issues can be fixed on the forums. Especially when it comes to something like a refund that would require more security.

The kinect will work with the One X. You just need an adapter which is nothing new. The kinect has required an adapter since the One S was released in 2016.

Indeed you just need an adapter. But the adapter is not available anymore. So in reality the Kinect is not working on a brand new Xbox One X.

The Kinect will work on the Xbox One X. It just needs the adapter. Assuming it's the right adapter, then it should work fine with Kinect games and voice commands.

https://support.xbox.com/xbox-one/accessories/kinect-adapter

The Kinect is definitely not built into the Xbox One S or X. That saleman was misinformed.

No Xbox 360 games that require the Kinect for Xbox 360 sensor are back-compatible. All Xbox One titles that require or use Kinect for Xbox One will work with Xbox One X provided the user has the required Kinect Adapter for Xbox One S/X models.

Hello George,

thx for yor reply. I understand that the support of the Kinect has been stopped, but I don’t see a plausible reason why this should exactly affect that one Cable Receiver. The Kinect still works with the Samsung UE55MU8009 and my Logitech Z906. The channel
list (channel numbers) on Xbox X are the same as on old Xbox. So the only thing which is missing, is taking that Channel number (e.g. 123) and convert it to an IR-command for the Cable Reveiver, which, btw. still can be found when setting up One Guide and
controllable devices. So when I am able to set up everything to the very same level as on my old Xbox, my expectations as a customer would be to receive the same result, especially if there is no message or something, that certain behaviours or functionalities
are are not available anymore.

Xbox One X is able to use the Kinect to send IR commands and it also knows, which channel number to send. The old Xbox One did support the Vu+ Duo2, while the Xbox One X does not. So the only thing missing in the chain is the lookup table, where the Xbox
has to look up how to encode the channel number in an IR-command.

I would understand that new hardware like Cable Receivers etc. is not supported anymore, as Kinect is not supported anymore. But why not use the very same lookup table which perfectly worked with Xbox One and simply reuse it with Xbox One X? That absolutely
doesn‘t make sense to me.

Best regards,

Marcus

I

You failed to include this little tidbit from that link -

If you plan to use a Kinect sensor with Xbox One X or Xbox One S, you'll need a Kinect Adapter. For details, see
How to use an Xbox One Kinect Sensor with Xbox One X or Xbox One S.

Or you can look at this -

Compatible with everything Xbox One

https://www.xbox.com/en-US/xbox-one-x?xr=shellnav

Xbox One accessories work with Xbox One X

The Xbox One accessories you’ve got now (or have got your eye on) work with Xbox One X *2

No hassle. Just play.

*2 - Excludes the Xbox One S stand that works exclusively with the Xbox One S.

Xbox Kinect Adapter (sold separately) required for Kinect on Xbox One S and Xbox One X.

I'm not finding where they lied here regarding the compatibility.

You can voice your feature request here -
https://xbox.uservoice.com