Kinect keeps turning off and on?

Tanork1 · Mar 13, 2014

Hello, After the March update My kinect has been restarting or just turning off for no good reason. I've tried power cycling but it did't work. It's not a big deal but I mainly use it for voice control as the interface is hard to maneuver.

:)

Janne Ruotoistenmäki · Mar 13, 2014

Kinect keeps turning on and off

I have also this weird problem with my Kinect and XBOX One.

GrinningBread92 · Mar 13, 2014

Kinect keeps turning on and off

^^

Cleaning it should not require taking it apart. Normally the fan is off, and only runs if it overheats. The software drivers turn things on and off, including the fan. Blowing it out with a vacuum blower or a small air can should be sufficient.

The main issue is the driver communication between the 2 devices. I think though the driver software never has done well regarding the fan operation, where the fan normally is off even when it is on. If the Kinect is on, I would think the fan should always
be running. I think they did it like they did to prevent dust from building up through the circuit board, but did not consider it overheating. The driver communication needs to be improved where the operation is not affected by the cashe load on it.

BitterSweet1994 · Mar 14, 2014

Have you gone through the steps online? I had the same thing, but I went through the steps and reset my Kinect on the console... It hasn't turned off since.

SU1C1D3KING · Mar 14, 2014

Had the same thing happen to my titan fall bundle console on the 2nd day of ownership. The console kept saying the kinect was unplugged. Exchanged the system at game stop and downloaded my games again only to find out the mic that came with this one doesn't
work. I really dont want to download everything for a third time, but I'm not sure that GS will replace the mic by itself. I was dead set on getting a PS4, changed my mind because I've always been an xbox guy, and the titan fall bundle seemed like a good buy,
but now I've spent more time troubleshooting and going through setups than anything. Would've eased the pain a bit if GS just swapped out bundles, but instead I received a normal xbox one console box with a sleeve instead of the pre order box I originally
had, and they cut it open to remove the tf code. I'd be curious to see how many of those codes get sent back to microsoft, and how many get sold by someone who works for a game store. I obviously don't need a second tf code, but maybe selling it or trading
it for a different game would've left less of a bad taste in my mouth.

JohnHaukenfrers · Oct 31, 2018

Mine started doing the same thing after working great for a 1 1/2 years. I use mine for controlling my Xbox and TV.. This is very annoying and not the way this XboxOne was sold. When they switched to Win 10 OS on the console they obviously have
some code problems with the Kinect and haven't bothered to fix them yet. I am starting to think that I should have both the PlayStation. ***.

GrinningBread92

I was told by MS support that it should be placed in an open area not to close to objects or heat. They don't recommend opening it up, but do recommend making sure the venting is clean. Blowing it out with compressed air is not recommended by staff, but
vacuum hose is sufficient to blow dirt out of it.

I do think the software should be changed for the fan operation, where the fan is on whenever the unit is on. I do think it is possible to have the settings of it changed where it is possible to manually configure it to the needs of the user.

GrinningBread92

It appears that there is an intermittent Kinect driver issue, which turns it on, off and calibrates it. Yesterday I found there was a problem of Kinect sign in, giving me a code 0x80a40008, but also noticed there was an issue of the Kinect working properly.
I did a hard reset, and factory reset, but when I did a factory reset, the Kinect refused to calibrate before I entered my sign in information (it should calibrate the Kinect before the sign in info is entered, not after). I redid the factory reset which then
it calibrated the Kinect before I entered my sign in info.

With the Kinect drivers, it turns it on through software (not hardware switching) as well as overall function of it. Persistent cashe might be part of the problem, where the cashe is overloading the driver function, but I think the driver in the Kinect might
be the sole source of the problem, where the drivers in the console and in the Kinect don't communicate well. Might need a revision of the driver software in both the Kinect and console to resolve the problem.

Janne Ruotoistenmäk

I have also this weird problem with my Kinect and XBOX One.

DavidMcinally

Mine is doing this as well but i heard that it might be because of a build up of dust. and that cleaning it out solves this not tried it myself yet but will at some point.

GrinningBread92

There shouldn't be a buildup of dirt there. Normally the fan is off, and if there is a buildup, and the fan would be on, it might be located too close to a heat source, forcing the fan to turn on. I keep mine on the corner of the fireplace mantle, away from
the TV, which is above it by 17-18 inches. Mine has never overheated, or collected that much dirt, but I clean it regularly by blowing air through it.

Kinect keeps turning off and on?