Kinect is out of warranty while i bought it yesterday on amazon

Discus and support Kinect is out of warranty while i bought it yesterday on amazon in XBoX on Consoles to solve the problem; I bought a Kinect (NEW) for my Xbox one x from amazon. Now I registered it in Microsoft for warranty info and it says out of warranty. WHY ??? And... Discussion in 'XBoX on Consoles' started by KartikReddy2001, Jan 2, 2020.

  1. Kinect is out of warranty while i bought it yesterday on amazon


    I bought a Kinect (NEW) for my Xbox one x from amazon.

    Now I registered it in Microsoft for warranty info and it says out of warranty.

    WHY ???

    And can I claim proper warranty ?

    :)
     
    KartikReddy2001, Jan 2, 2020
    #1
  2. xxxTIMBURYxxx Win User

    Kinect is out of warranty while i bought it yesterday on amazon

    Seeing as it was sold by a 3rd party / marketplace seller on Amazon, I would assume any warranty would be with that seller only... if any at all.
  3. PalmettoBling Win User

    Kinect is out of warranty while i bought it yesterday on amazon

    I would review with the retailer it was purchased from.
    The Xbox One Warranty
    , which covers details of accessories, specifically under "Definitions" states that it must be from an authorized retailer. Verify where you purchased it is an authorized retailer, and if not, I would work with them for additional
    coverage or returns. If they are an authorized retailer, then they should ensure that they sold you a new product, if they so stated.
  4. denis97g Win User

    Kinect is out of warranty while i bought it yesterday on amazon

    Maybe it's because microsoft discontinued kinect production?
  5. yobrizo Win User

    Kinect is out of warranty while i bought it yesterday on amazon

    microsoft takes into account the factory output of the device. talk to microsoft technical support providing proof of purchase. in toas ways the seller is the one who gives the guarantee in a subsidized way
  6. PalmettoBling Win User

    Kinect is out of warranty while i bought it yesterday on amazon

    So from that image I'd recommend you reach out to Infinity Games to verify if they are an authorized re-seller. The image shows that it is sold by Infinity Games, but that's Amazon for you. It is a product made by Microsoft, but is sold by someone else.
    Reach out to them and see if they cover the warranty and see what you need to do.
    [​IMG]
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Kinect is out of warranty while i bought it yesterday on amazon

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