Kinect Adaptor availability lies

Discus and support Kinect Adaptor availability lies in XBoX on Consoles to solve the problem; I owned a Xbox One with a Kinect. I was told through every official Microsoft chat channel, including the Store, press releases etc that a Kinect... Discussion in 'XBoX on Consoles' started by Terry Crowdey, Jan 5, 2018.

  1. Kinect Adaptor availability lies


    I owned a Xbox One with a Kinect. I was told through every official Microsoft chat channel, including the Store, press releases etc that a Kinect adaptor would be available. On release day on Xbox One X I took my old Xbox One, traded it and bought Xbox One
    X and accessories from the Microsoft store in Sydney on the basis that the staff advised me that even though out of stock now, I would be soon able to get a Kinect adaptor. All these communications whether intentional or not were lies, misleading and wrong.

    I have now as of the 3/1/2018 had the Xbox One X, the accessorises, the subscriptions and the games for the last 6 months refunded. However as these people swindled me out of my Xbox One for a lousy $95 as a trade, I no longer have
    any console. So now I shall be instigating proceedings against Microsoft with NSW consumer affairs and will also be taking and exposing them to the Australian ACCC for selling product on misleading terms and swindling me out of a good console on false pretences.
    The goal now is to refund my Kinect, extra controllers and all games and software that was ever purchased for the original console that Microsoft have rendered useless by their misleading recent actions.

    This action by Microsoft would have left many others in this position in Australia and overseas. Not to mention all the kids Kinect games that can no longer be used. Most importantly in my case Skype. Unusually for Microsoft, this has been extremely callous
    but seemingly a new and common occurrence for them.

    I do not accept blatant bad corporate behaviour, therefore will be seeking full retribution and public exposure through NSW consumer affairs and the Australian ACCC. I suggest those others who have been affected by this, do the same, Microsoft have ripped
    us off.

    :)
     
    Terry Crowdey, Jan 5, 2018
    #1
  2. Daft Badger
    Daft Badger Guest
    Xbox one Kinect adapter

    What lies? No where is it stated that the xbox one x comes with a Kinect adaptor.

    It was announced in October that production of the Kinect had stopped & recently the adaptor as well.

    5 minutes searching would of told you that.

    The xbox one x does support all of your accessories,including the Kinect.You just have to find the adapter to use it
     
    Daft Badger, Jan 5, 2018
    #2
  3. DanielValois
    DanielValois Guest
    Xbox one Kinect adapter

    the lie they told when they announced the release of the xb1x
     
    DanielValois, Jan 5, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Kinect Adaptor availability lies

    Here's and FYI for ya -

    Xbox.com Terms of Use and Notices

    Read this section starting here -

    LIABILITY DISCLAIMER
    THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED

    IN OR AVAILABLE THROUGH THE XBOX.COM WEB SITE MAY INCLUDE INACCURACIES

    OR TYPOGRAPHICAL ERRORS.

    I won't post the rest since the link is right there but Microsoft has the right to make changes to their product.

    And as far as refunds go, well you'll like this one too -

    Microsoft Services Agreement

    g. Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable.

    So, if you've received refunds then that's outside of policy. You stated "I have now as of the 3/1/2018 had the Xbox One X, the accessorises, the subscriptions and the games for the last 6 months refunded." It maybe considered marketplace fraud since you're
    not supposed to be refunded. And you could be risking your Xbox Account

    https://enforcement.xbox.com/en-US/home/codeofconduct

    - Don’t engage in fraud or unauthorized transactions.

    Best of luck!
     
    HAZMAT RADIO, Jan 15, 2018
    #4
  5. HAZMAT RADIO Win User

    Kinect Adaptor availability lies

    Here's and FYI for ya -

    https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

    Read this section starting here -

    LIABILITY DISCLAIMER
    THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED

    IN OR AVAILABLE THROUGH THE XBOX.COM WEB SITE MAY INCLUDE INACCURACIES

    OR TYPOGRAPHICAL ERRORS.

    I won't post the rest since the link is right there but Microsoft has the right to make changes to their product.

    And as far as refunds go, well you'll like this one too -

    https://www.microsoft.com/en-US/servicesagreement/

    g. Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable.

    So, if you've received refunds then that's outside of policy. You stated "I have now as of the 3/1/2018 had the Xbox One X, the accessorises, the subscriptions and the games for the last 6 months refunded." It maybe considered marketplace fraud since you're
    not supposed to be refunded. And you could be risking your Xbox Account

    https://enforcement.xbox.com/en-US/home/codeofconduct

    - Don’t engage in fraud or unauthorized transactions.

    Best of luck!
  6. Daft Badger Win User

    Xbox one Kinect adapter

    What lies? No where is it stated that the xbox one x comes with a Kinect adaptor.

    It was announced in October that production of the Kinect had stopped & recently the adaptor as well.

    5 minutes searching would of told you that.

    The xbox one x does support all of your accessories,including the Kinect.You just have to find the adapter to use it
  7. OzzyGeoff Win User

    kinect adapter free

    Can we have an answer from Microsoft, is the Kinect adaptor going to be made available (in the UK for me)? I have bought and X Box One X, it is bad enough the KInect adaptor is not free, but it is not even available. Thinking of returning my XBox One X,.
  8. DanielValois Win User

    Xbox one Kinect adapter

    What lies? No where is it stated that the xbox one x comes with a Kinect adaptor.

    It was announced in October that production of the Kinect had stopped & recently the adaptor as well.

    5 minutes searching would of told you that.

    The xbox one x does support all of your accessories,including the Kinect.You just have to find the adapter to use it
    the lie they told when they announced the release of the xb1x
  9. Danny D Win User

    Xbox One Kinect working with Projectors and atypical Home Theatre setups...

    I have the same setup as you and with the current kinect i have a USB extension cable. It connects to the adaptor that Kinect comes with. It works well. I hope they include the USB adaptor with the new Kinect so my extension cable works. Its a good question
    tho. The adaptor was for older xboxes to connect to it, but I hope they have a solution.
Thema:

Kinect Adaptor availability lies

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