Kinect adapter production officially stopped (for ever) - I want my money back!

Discus and support Kinect adapter production officially stopped (for ever) - I want my money back! in XBoX on Consoles to solve the problem; Hello and happy new year ! I bought a kinect for my xbo one X but the cable is not provided and can not be found in stores. How can I get this cable?... Discussion in 'XBoX on Consoles' started by HerrMittmann, Jan 3, 2018.

  1. HerrMittmann
    HerrMittmann Guest

    Kinect adapter production officially stopped (for ever) - I want my money back!


    Happy new year to you, too.

    That's the thing: There is no reasonable way to get the cable/adapter anymore.

    Microsoft stopped the production for good.

    You can only buy a "black market" adapter vor 100$ or more, or "hack" the Kinect and craft your own one (see link above).
     
    HerrMittmann, Jan 8, 2018
    #16
  2. HAZMAT RADIO
    HAZMAT RADIO Guest
    Compatible with everything Xbox One

    Xbox One X | Xbox

    Xbox One accessories work with Xbox One X

    The Xbox One accessories you’ve got now (or have got your eye on) work with Xbox One X *2

    No hassle. Just play.

    *2 - Excludes the Xbox One S stand that works exclusively with the Xbox One S.

    Xbox Kinect Adapter (sold separately) required for Kinect on Xbox One S and Xbox One X.

    Making demands that Microsoft give you money for a product you made a choice to buy, seems a bit out there.

    You stated you have two options -

    "This all leaves me with two options."

    1. I can try to buy an overpriced adapter and pay additional 100-300€/$

    2. I throw this still perfectly working camera to the trash, because there is no point in keeping it anymore.

    The Kinect was a feature and an accessory not a requirement.

    Xbox Support will not give you anything. They are there to support the product as it is. They don't have any input on the design or development of the product.

    You're welcome to post your request on the Uservoice feature request site -
    https://xbox.uservoice.com/
     
    HAZMAT RADIO, Nov 1, 2018
    #17
  3. HerrMittmann Win User

    Kinect adapter production officially stopped (for ever) - I want my money back!

    You can't blame Microsoft, they announced in October that the kinect was to discontinue. Scalpers bought everything they could, to make a quick big profit, if nobody buys then they will be stuck and hopefully want to ditch them for as little a loss as possible.
    Announcing to discontinue the Kinect camera and to stop production of the adapter are two separate things.

    The first thing doesn't imply that already existing Kinects are de facto useless now.

    But yes, it's a small hope that those Scalpers will ditch the adapters sooner or later. Doesn't help me right now it I want to Video-Chat with my Family...
  4. Njal the Blue Win User

    Kinect adapter production officially stopped (for ever) - I want my money back!

    You can't blame Microsoft, they announced in October that the kinect was to discontinue. Scalpers bought everything they could, to make a quick big profit, if nobody buys then they will be stuck and hopefully want to ditch them for as little a loss as possible.
  5. HerrMittmann Win User

    Kinect adapter production officially stopped (for ever) - I want my money back!

    just want to say if you got the skills and go to youtube there are video's on there, showing you how you can make up an adapter yourself. If I had seen this video's before I would have followed them rather than spend £119 for the
    adapter. The parts are readily available.

    You need a 12v 1..5a powersupply

    a USB 3.0 A to B

    a female power socket for the male adapter

    Soldering skills

    torx screwdricer ts 10 I think

    you tube it.

    https://www.youtube.com/watch?v=vQYZABBNBqA

    I know the above video is in cheq but you get the idea
    Thanks for the info. I'll keep it in mind :)

    Btw. I "talked" to the support-chat. They said "We know the Polygon article, but it's nothing official by Microsoft".

    Then I contacted the author of the article who said, he was quoting "an on-the-record statement emailed to me by Microsoft, the company.", so ti actually
    was an official source/statement.
  6. HerrMittmann Win User

    Kinect adapter production officially stopped (for ever) - I want my money back!

    You'd have to contact support to see if there is anything they can offer, but there is no guarantee they will offer anything. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Yea, I wanted to use the chat, but it was not available for whatever reason. And I'm not interested in handing on hold at some hotline for half an hour.

    So I made this angry post to the forums :)

    I just wish there was a clear, easy to find contact form like in the old days...
  7. HerrMittmann Win User

    Kinect adapter production officially stopped (for ever) - I want my money back!

    Hello and happy new year !

    I bought a kinect for my xbo one X but the cable is not provided and can not be found in stores.

    How can I get this cable?

    Is there not a way to get it via Microsoft?

    Thank you in advance.
    Happy new year to you, too.

    That's the thing: There is no reasonable way to get the cable/adapter anymore.

    Microsoft stopped the production for good.

    You can only buy a "black market" adapter vor 100$ or more, or "hack" the Kinect and craft your own one (see link above).
Thema:

Kinect adapter production officially stopped (for ever) - I want my money back!

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