Kinect Adapter and XBox support

Discus and support Kinect Adapter and XBox support in XBoX on Consoles to solve the problem; I have a Kinect adapter that falls asleep constantly, it is less than 1 year old. I have to remove the cord from the adapter to the xbox to wake it up.... Discussion in 'XBoX on Consoles' started by SJMAC64, Mar 11, 2018.

  1. SJMAC64
    SJMAC64 Guest

    Kinect Adapter and XBox support


    I have a Kinect adapter that falls asleep constantly, it is less than 1 year old. I have to remove the cord from the adapter to the xbox to wake it up. I had previous tickets open with Xbox support on this problem. but at that time
    they were unable to help me narrow it down to the adapter.

    Now that I have done so on my own there are no adapters to be had. I use my Kinect for accessibility due to a Neurological disorder.

    Thank you Microsoft for **** to a large portion of your customer base. I guess you are you are to big to care.

    So I was sold am broken item, support jerked me around, and now it is too late to get it replaced.

    :)
     
    SJMAC64, Mar 11, 2018
    #1
  2. onyxishere
    onyxishere Guest
    Kinect adapters

    Please follow the steps below to request an adapter from support. Just a heads up that you'll need the serial numbers from your older Xbox One, the Xbox One S and the Xbox One Kinect in order to get a free adapter.

    support.xbox.com/.../kinect-adapter
     
    onyxishere, Mar 11, 2018
    #2
  3. Castellus Zemi
    Castellus Zemi Guest
    Xbox one Kinect adapter

    Xbox has stopped support for the kinect and the kinect adapter is now a discontinued item.
     
    Castellus Zemi, Mar 11, 2018
    #3
  4. Castellus Zemi Win User

    Xbox one Kinect adapter

    Xbox has stopped support for the kinect and the kinect adapter is now a discontinued item.
  5. onyxishere Win User

    Kinect adapters

    Please follow the steps below to request an adapter from support. Just a heads up that you'll need the serial numbers from your older Xbox One, the Xbox One S and the Xbox One Kinect in order to get a free adapter.

    support.xbox.com/.../kinect-adapter
  6. TG Fireflex Win User

    Kinect Sensor for Xbox One S

    Checkout:
    support.xbox.com/.../kinect-adapter

    For users upgrading from original Xbox One to Xbox One S

    For a limited time, the Kinect Adapter will be available for free to customers who have an existing Xbox One console, an Xbox One Kinect Sensor, and an Xbox One S console. You will need the serial number for all three devices to get the free Xbox Kinect
    Adapter. To request your free Kinect Adapter, contact Xbox Support.

    To save time, we recommend that you make sure your Xbox One S console, original Xbox One console, and Xbox One Kinect Sensor are registered to your Microsoft account. Go to Device Support to register your devices.

    For users new to Xbox One S

    Customers who have just purchased a Kinect sensor to use with their Xbox One S console can buy the adapter from the Microsoft Store or other participating retailers
  7. Internet Expert Win User

    how do i get hold of the free xbox kinect adaptor

    A free Kinect adapter is found by filling out this form.

    The conditions to getting this free adapter requires having the serial numbers to these three devices:

    - Xbox One console.

    - Xbox One S console.

    - Xbox One Kinect Sensor.

    Source:
    Support Article (Using Kinect Sensor)
  8. iKeepitwarm Win User

    Xbox One X - False advertising?

Thema:

Kinect Adapter and XBox support

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