Kinect 2.0 Issues (X1X, Alpha-Preview)

To whomever has the same setup as I;

Please respond if you have the same configuration as I do, and may know something helpful, so I may narrow down the issue.

1) I have an Xbox One X (In this case, less than 2 months old, so it's less likely to be defective)

2) I am in the alpha preview update test group (Though this issue has persisted over multiple updates)

3) I am trying to use my Kinect 2.0, and due to 1), am employing a kinect adapter to USB

The kinect I'm using was lent to me, and has been tested in an original Xbox One, and appears to work just fine there.

For myself,

1) It appears to take voice commands (for at least a while),

2) It will not calibrate video properly (claims it can't see the floor, while displaying visual from it's camera just fine, and intermittently resets)

3) When trying to play a kinect-based game (Fantasia, Fruit ninja, etc.), will recognize me for a few seconds at best, and then the kinect visibly resets, in an endless cycle.

Can anybody help confirm whether these issues may stem from

a) The preview updates causing incompatibilities

b) The adapter itself being faulty

c) Somehow the kinect being faulty, although it appears to work on an original Xbox One

d) The Xbox One X being unlucky and faulty

Also, of course it's plugged into the proper USB 3 port in the back (nearest the HDMI in/outs), and yes after plugging everything in, I've done a hard reset with multiple minute off time to allow proper configuration.

-Thanks so much for the help.

:)

 

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Hey there,

Unfortunately I don't have a Kinect with me right now, but I have the adapter.

You can try the adapter on a windows PC and experiment a little with the SDK to see if it detects you the whole time.

However, I would do a factory reset keeping games and apps first:

Reset Xbox One Console to Factory Defaults

The factory reset can fix many problems, it is worth a try. You can also try opting-out from the preview program ad use the release version of the Xbox Software. (You can go back to the alpha ring anytime! )

Last thing, if in doubt, report the issue using the bult-in report tool on your xbox, you will help the teams a lot!