Kinderkonto umstellen. [Mod Translation - Change children's account]

Hey Master

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a way to promote your Child account to an Adult account.

The date of birth on your Xbox account is permanent. Changing it on account.microsoft.com will have no affect on your Xbox account.

Xbox Live determines whether an account is a child account or an adult account based on the age of the account owner.

Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for example, the adult age in Korea is 20).

Child accounts are tied to an adult's Microsoft account. The adult account can control Family Settings and restrict some features of Xbox Live.

After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox Live restrictions.

To promote a child account to an adult account

• Sign in to Xbox Live by using the account that you want to change.
• Go to Settings and then select Account.
• Select Promote Child Account.
  Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United Kingdom). The legal adult age varies by country and region. The age of an account owner is calculated
  by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.
  
• Follow the on-screen instructions to promote the account.

If you'd like more assistance with this particular issue

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be needed to graduate the account to an adult account if
possible.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this was able to clear up any confusion or turmoil this might have induced.

Hi HaloMaster,

Unfortunately, there is no way of changing the birthdate on Xbox.com. The child account will graduate to an adult account when it hits the 18th birthday. If the account was mistakenly made as a child and he is over 18,
you can submit an Age verification Form,you
can also submit proof of age.

There is ways to prove that he is an adult and they may change it. But, if he is a child, there is no way of changing the account to an adult. Only way would be make another account that is an adult account.

Hope this helps.

Brad

Es geht darum, Kinder daran zu hindern, die Sicherheitsvorkehrungen zu umgehen, um Inhalte einzuschränken.

Hi

Try referring to this previous thread with the same question https://answers.microsoft.com/en-us...to-adult/98dcf745-a67d-4950-a7e0-05b815bd78f8

Hi,

also wenn ich das richtig verstanden habe, dann gibt es keine Möglichkeit sein Kinderkonto auf ein Erwachsenenkonto zu stellen, solange das Datum bei der Erstellung des Kontos nicht 18+ ergibt?

Da frage ich mich warum das so ist.

LG

Tim

[Translation-Hi

So if I understand this correctly, then there is no way to put his child account in an adult account, as long as the date when the account was created does not result in 18+?


I wonder why this is the case.

Lg

Tim]