Kinderkonto trotz Volljährigkeit [Mod Translation-Child account despite age]

Hallo liebe Community

Ich habe seit langer Zeit ein echt lästiges Problem. Ich bin nun Volljährig und sollte deswegen kein Kinderkonto mehr haben, habe aber trozdem noch alle Einschränkungen die den Jugendschutz betreffen. Ich kann also In Forza Horizon 4 Keine Designs auswählen
oder Clubs beitreten da diese vom Jugendschutz gesperrt wurden sind. Das regt mich ziemlich auf da ich jetzt nicht das volle Potenzial des Spiels ausnutzen kann.

Ich habe auch schon versucht einen neuen Account zu erstellen mit dem selben Geburtsdatum (der dann auch direkt zu einem Erwachsenem Konto wurde) und habe versucht eine Familiengruppe einzurichten. Als ich dies dann mit meinem Main Account bestätigen wollte
wurde mir gesagt das irgend ein Fehler aufgetreten sei. Dies habe ich dann rund 12 mal versucht und immer das gleiche...

Hat jemand eine Idee wie ich dieses Problem lösen kann ?

Vielen Dank schonmal und Grüsse

Maroni

[Mod Translation-

Hello dear community

I've had a really annoying problem for a long time.
I'm now a legal age and should therefore have no children's account anymore, but still have all the restrictions concerning the protection of minors.
So In Forza Horizon 4 I can not select themes or join clubs because they are blocked by Parental Controls.
It really upsets me because I can not take full advantage of the game now.

I also tried to create a new account with the same date of birth (which became an adult account directly) and tried to set up a family group.
When I wanted to confirm this with my main account, I was told that something had happened.
I have tried this 12 times and always the same ...

Does anyone have any idea how I can solve this problem?

Thank you in advance and greetings

Maroni]

:)

 

XBOX Familie

Hallo, Ich habe ein Elternkonto was verbunden ist mit einem Kinderkonto. Das Kind ist jetzt 15 geworden und ich würde gerne etwas in den Einstellungen ändern. Doch ich als Elternteil komme nicht mehr auf mein Elternkonto. Wie kann ich das jetzt umstellen?

[Translation] Hi, I have a parent account which is connected to a child account. The child has now become 15 and I would like to change something in the settings. However, as a parent, I no longer come to my parent account. How can I adjust this now? [Translation]

 

Fortnite Plattformübergreifend mit Kinderkonto (Translation: Onnite Cross-platform with child account )

Hallo,

ein Freund von mir hat ein Kinderkonto und möchte damit Fortnite, Plattformübergreifend spielen aber dies funktioniert nicht!

Normal alleine kann er spielen aber nicht Plattformübergreifend!

Danke im Voraus LG!

(MOD: Translation)

Hello

A friend of mine has a child account and wants to play with it on the cross-platform, but this does not work!

Normal alone he can play but not cross-platform!

Thanks in advance LG!

 

Hey Maroni,

Thank you for reaching out to us today. I'd be happy to try and help.

What is the message it gives you when you try to play the games or join clubs?

Have you been able to change your
Xbox Live Privacy Settings from the Xbox?

If it doesn't let you then look over this
article to try to change the settings to your account on xbox.com

In regards to the new account you set up and why it's not letting you set up a family group with your main account, it may be due to the fact that your main account is already associated to a family group. You cannot be in two family groups.

You can look over family settings on account.microsoft.com/family.

Let us know if that helps.

 

Hey Diego

Thank you for your quick Reply

So when i try to join Clubs it gives me a message that says "This function has been blocked due to your Child safety settings (Or something like that, it has been Google translated)"

I tried to change my Privacy setting but it redirects me to this Page: https://support.microsoft.com/de-de...ge-childs-xbox-privacy-online-safety-settings

Thats why i tried to do that Family group thing. And my Main Account is not in a family group.

 

Hi Marvin!

Something that is also available is to fill out the
Age verification form. You can submit proof of age by filling out the
Age verification Request.

After submitting this form, you’ll receive confirmation and follow-up emails. Instructions on how you can monitor the status of your request will be included. Please do not submit multiple requests. You can expect an email response within3
days.

Hope this helps (๑•᎑•๑)

 

Hey Leslie o/

I will fill out the Age verification from right away . I didnt know that there was something like this, so thank you for telling me this .