Kicked out when trying to gift or get gifts

Hey there NewHope4,

Sorry to hear about the issues you're having with Microsoft Bingo and sending or receiving gifts. Please try the troubleshooting steps on this page

HERE and let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

Let us know how it goes!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I send my friend Minecraft as a gift on minecraft official site but when he try to receive it he did not get the gift

I apologize for not answering your other question. As for adding more gift cards to the account, were you only signed into to your son's account on the Xbox when you added the gift card? If not, try signing out on all other accounts on that Xbox before
adding the gift card. It shouldn't matter, but worth trying.

Hey there Ed! Are you getting any errors when you try to buy the game? It looks like the Cashstar Gift Card is a Gift Card to RadioShack. If that is the case, you won't be able to use a RadioShack gift card to buy content off of Xbox Live.

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I understand that you're having some trouble when trying to redeem a gift card. Let's try to sort this out.

However, I need more information from you:

Where are you from?

Is your Microsoft account from the same country?

Where did you get this gift card?

Is this gift card from the same country?