Kicked from XBox Live every time I start a new game or app

Since around 2 months ago, every time I start or exit any game or app I am kicked from XBox live. I can then reconnect successfully, but it is very annoying since the login always takes 1-2 minutes. And there are some apps that quit if I am not loged (like
the Avatar Editor), so I simply can´t open them.

Thanks in advance,

Alexandre

:)

 

Can't stay connected

I can connect to Xbox Live but it signs me out every time I start a new app or while in the middle of a game or movie.

 

When starting or ending a game or app

When I start or end a game or app, I get kicked off my x-box live account and have to sigh back in. How do I make it so i just have to sign in one time?

 

It's been 6 months now, and I am still waiting to get this solved. Is anybody reading this?

 

Hi there AlexandreFdM!

Sorry to hear that you're still experiencing the same issue for six months! Could you try

clearing your cache three times in succession, then turning your console off and back on again? After doing that, please re-download — not delete! — your profile. If you need help with that, please check out the troubleshooting article on how to

Add or Remove an Xbox Profile on Xbox 360.

Let us know how it all goes!

 

Hi AlexandreFdM,

I'm glad to hear that!

If you have any other Xbox support questions, please let us know!