Kicked back to home screen and no sound. Plse help.

The Xbox One with the Kinect is plugged straight into the wall and today it was kicking my husband back to the home screen while he was playing two separate games. The Xbox in my bedroom does not have a Kinect and my daughter was watching a movie and it
kicked her back to the home screen also. But prior to doing so it made the beeping sound like 5 times.

I think it might be an odd bug. As mine has done this a few times also. Even when launching a game it did it once. As long as its not happening every five minutes and is just once in a while its not two bad. Keep an eye on it and if it is doing it all the
time, then maybe think about calling support.

I have the same thing for two games where the sound is all glitchy then it kicks me back to the home menu after a couple of minutes sitting at the loading screen.

yeah, it is annoying...but hey, as long as you are disconnected from the internet while installing a game, it should go by faster.

OK

Did not work: Clearing the persistent storage by going to settings--->disc and blue ray---->persistent storage, and then clear it 3 times. Then perform a hard reset by turning off the console, unplug the cords, and hold down the power button
for 30 seconds.

Worked: Restoring the console to factory defaults. (I'm glad the the XBox account remembers the previous settings!)

Thank You!