Keyboard stops taking input and holds down last key for 2-3 seconds at a time

Hello Bdog40945,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.









Thank you for understanding.



Respectfully,



Microsoft Moderator

Hello Bdog40945,

Welcome to Microsoft Community. We appreciate you for sharing your concern with us.

We understand that you are experiencing an issue with your keyboard when playing certain games. Based on the information you provided, it seems that the issue is maybe related to the game settings or the game itself. However, we can try some troubleshooting steps to isolate the issue.



First, let's try to update your Windows operating system to the latest version. This can help fix any bugs or issues that may be causing the problem. To do this, follow these steps:



1. Press the Windows key + I to open Settings.

2. Click on Update & Security.

3. Click on Check for updates.

4. If there are any updates available, click on Download and install.



Next, let's try to update your keyboard drivers. To do this, follow these steps:



1. Press the Windows key + X and select Device Manager.

2. Expand the Keyboards category.

3. Right-click on your keyboard and select Update driver.

4. Select Search automatically for updated driver software.

5. Follow the on-screen instructions to complete the update.

Source: Update drivers manually in Windows - Microsoft Support



If updating the drivers doesn't work, let's try to uninstall and reinstall the keyboard drivers. To do this, follow these steps:



1. Press the Windows key + X and select Device Manager.

2. Expand the Keyboards category.

3. Right-click on your keyboard and select Uninstall device.

4. Restart your computer.

5. Windows will automatically reinstall the keyboard drivers.

Source: Using Device Manager to Uninstall Devices and Driver Packages - Windows drivers | Microsoft Learn

If the issue persists, let's try to run the game in compatibility mode. To do this, follow these steps:



1. Right-click on the game icon and select Properties.

2. Click on the Compatibility tab.

3. Check the box that says "Run this program in compatibility mode for:"

4. Select an earlier version of Windows from the drop-down menu.

5. Click on Apply and then OK.



If the issue still persists, can we try to run other Windows applications, to see if the issue still the same?

If none of these step's work, it's possible that the issue is with the game itself. I recommend checking the game's support website or forums for any known issues or solutions.



I hope this helps resolve your issue. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

Hi. Sorry that the above advice did not work. You could try the following- Filter Keys. Filter keys is a tool which will prevent duplicate presses (holding down the key no longer causes multiple inputs). This accessibility tool also has a shortcut which can be accidentally turned on (pressing and holding the shift key for eight seconds). You can tell if Filter keys is enabled as it will add an icon to the bottom right of your computer.
To disable Filter keys, open up Windows settings as listed earlier in this guide to the keyboard section of the accessibility options. Scroll down until you reach "Filter Keys."
You can turn off Filter Keys by sliding the on/off button. (Again, it may be a good idea to disable the shortcut key by unchecking the box.)
This should restore the normal input timing for your keyboard.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll suggest you try the following steps to repair Windows on PC to see if it resolves the issue.

Please try the following:

Step 1

- Type Troubleshoot in Windows search and press Enter

- If you can't see troubleshooters, click the Additional troubleshooters option on the right

- Here, find Windows update section

- Click Run the troubleshooter and wait till the process is finished.

Step 2

- Type Services in Windows search and hit Enter

- In the new Windows, scroll down till you find Background Intelligent Transfer Service (BITS)

- If the service is running, right-click and select Restart

- If not, right-click and select Start

- Do the same with Windows Update service.

Step 3

Press Win + REnter the following and hit Enter:

regsvr32 Qmgr.dll /s

Open the Run dialog again and run the following command:

regsvr32 Qmgrprxy.dll /s

Step 4

For this fix to work, you would have to find another Windows 10 machine of the same version (Home/Pro/Enterprise). If you have access to such a machine, do the following:

- Access another computerType regedit in Windows search and press Enter

- If User Account Control shows up, click YesNavigate to the following location:

HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\TrustedInstaller

- Right-click on the branch and select Export

- Choose the location, name the file trustedinstaller and click Save

- Transfer the file to your computer

- Once the file is on your desktop, double-click the trustedinstaller.reg to merge it with your own registry

- Restart the PC and try updating Windows again.

Step 5

If none of the above helps, you can repair your Windows installation without losing files or installed apps. Here's how to do it:

- Go to the official Microsoft website and download installation files

https://www.microsoft.com/en-us/software-downlo...(press Download tool now)

- Once downloaded, double-click the setup.exe

- Accept License and Terms, select Upgrade this PC now, and click Next

- After the necessary files are downloaded, choose Keep personal files and apps

- Click Install (make sure that all apps are closed and not running before doing this)

- Your PC will restart and installation finished

Hi,

I take it you can't press the green 'Let's Go' button?

On your keyboard hold down ALT key and tap the TAB key key to switch Windows so that the 'Let's Go' window is selected. With this Window selected, press the tab key (just on it's own) to select the green button and then press enter on the keyboard.

I had the same problem when I tried the game recently.