Keyboard doesn't pop up

Hello, My name is King. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

Hope this helps.

Chrisv1977,

Try a Power Cycle

1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
2. Select Restart console.
3. Select Restart.

I meant that when u type using keyboard on xbox edge browser a pop on screen keyboard also appears which blocks the screen i was asking if their was a way to remove that pop up keyboard when using a keyboard

I’ve done it, but when I enter the bookmark, im not logged in and when I go to log in my keyboard won’t pop up. Not even if I wanna search a game, the keyboard just doesn’t pop up

i got this problem , no virtual keyboard pops up