kernel mode heap corruption while booting up rainbow six siege

Never mind it still happens. It doesnt really happen too often so seeing that if those method provide works takes a while. And I also thought the method that you provided works.

092923-6281-01.dmp - Shortcut.zip

Hi Andrew Ng1,

Thank you for reaching out to Microsoft community. We're sorry for the inconvenience this has caused you.

I'm aware of the issue you're having when trying to play Rainbow Six Siege and getting a BSOD that says kernel heap corruption. Let us work on this together and isolate the problem.

The error message you are receiving, "kernel mode heap corruption," is typically related to a hardware or driver issue.



To troubleshoot this issue, I recommend the following steps:



Update your graphics card driver to the latest version. You can download the latest driver from the manufacturer's website.



Run a memory diagnostic test to check for any issues with your RAM.

You can do this by typing "Windows Memory Diagnostic" in the search bar and selecting "Windows Memory Diagnostic" from the results.



Check for any updates for your operating system.

You can do this by going to Settings > Update & Security > Windows Update.

Run the System File Checker to check if there are corrupted system files that are just looping around causing this kind of issue to exist.

1. In the search box on the taskbar, type command prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then selectYes.
   
2. Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and complete.)
   
3. After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.
   
4. After you see a message that says, "Verification 100% complete," type exit and press Enter.
   

If the issue persists, you may need to perform a clean boot to determine if any third-party software is causing the issue. You can do this by following the steps outlined in this article: How to perform a clean boot in Windows - Microsoft Support



Let me know if problem persist so we can provide further troubleshooting guide.

Kind regards,

Lavenia

We're sorry to know if the problem comes back. My ability and knowledge of reading these dump files are limited.

Regarding the dump files, we advise discussing the problem on Questions - Microsoft Q&A. Someone who is expert about reading dump files might be able to assist you further.

Tom clancy's rainbow six siege should release a BR mode!!!

It is only Rainbow Six Siege that seems to have this problem, and it only boots me out to the home screen.