Kein Einlösen möglich

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

Microsoft account or Windows Live ID when you try to switch your Xbox gamertag to a different Microsoft account, this might mean that your Xbox Live account and your Microsoft account are associated
with different countries or regions. To fix this, you’ll need to update your country/region info in your account.
Learn more

Try the solution described here:

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-not-working-error-0x409-0x80080005/cb2a44cc-2cf4-450b-82c1-79bb0bd722f7

Sie würden in Ihren Nachrichten mit dem Code und der Möglichkeit, direkt dort auf „Einlösen“ zu klicken, angezeigt. Sie tauchen ohne Vorankündigung auf, und es gibt keine Möglichkeit, eine anzufordern.

They would show up in your messages with the code and ability to click redeem right there. They show up without notice, and there is no way to request one.

Hey there Der Redeemer!

If this in reference to Xbox Live Rewards, lets get you over the
Rewards Forums for assistance Thanks a ton for your patience with this.