Keeps disconnecting from XBOX Live/Netflix

Discus and support Keeps disconnecting from XBOX Live/Netflix in XBoX on Consoles to solve the problem; While watching Netflix, I get disconnected from XBOX Live like every 3 minutes. Error code: 0x87dd001a 1f35b69a-954a-4aa9-ae9d-e45c87edbf9b Discussion in 'XBoX on Consoles' started by tfuller0, Mar 1, 2015.

  1. tfuller0
    tfuller0 Guest

    Keeps disconnecting from XBOX Live/Netflix


    While watching Netflix, I get disconnected from XBOX Live like every 3 minutes. Error code: 0x87dd001a

    :)
     
    tfuller0, Mar 1, 2015
    #1
  2. Xbox keeps disconnecting me from xbox live every time I go on a game

    Xbox keeps disconnecting me from xbox live every time I go on a game. I don't know whats going on but it keeps disconnecting me and the if I go back on xbox home it reconnects me again.
     
    x GhoST Hero xX, Mar 1, 2015
    #2
  3. Big Jay 198
    Big Jay 198 Guest
    Disconnected from Xbox LIVE

    I'm at my girlfriend's house and we're trying to sign in as my account for Netflix (she only has silver, not gold) and it keeps saying "Disconnected from Xbox LIVE". I tested the connection, and everything's working, except when I try to sign in it keeps
    telling me it's disconnecting. I don't know what to do at this point any help will be appreciated. Thank you.
     
    Big Jay 198, Mar 1, 2015
    #3
  4. soccerp1ay3r
    soccerp1ay3r Guest

    Keeps disconnecting from XBOX Live/Netflix

    tfuller0,

    Try hard resetting your console (hold down the console power button for 8-10 seconds), then turning your console back on. This may fix your issue. If not, try disconnecting from your network and reconnecting.
     
    soccerp1ay3r, Mar 1, 2015
    #4
  5. tfuller0
    tfuller0 Guest
    I've tried all of this. Nothing worked
     
    tfuller0, Mar 1, 2015
    #5
  6. soccerp1ay3r
    soccerp1ay3r Guest
    Have you attempted resetting your router? It sounds like it's more of an issue with your network, not the actual Xbox. But that will be easy to figure out by resetting your router. You should just have to turn it off for 30 seconds, then turn it back on.

    If that doesn't fix the issue then it'll point more towards an issue on the Xbox side.
     
    soccerp1ay3r, Mar 1, 2015
    #6
  7. GbmzsshL
    GbmzsshL Guest
    Hi I have same problem like you,and after calling Xbox support and ATT U-VERSE ISP provider and resetting my Xbox and waiting on phone and waiting for ATT U-verse technicians to check my connection and everything in my house is working fine and good signal
    except Xbox one and people from service don't know what to do ,so after talking with people from Xbox one support we decide to send box for service and see what is problem, I take Xbox one to Microsoft store and manager decide to see for himself and plug
    my Xbox one and she is working fine but in my house is problem, but I steel decide to send my box for repair because is under warranty steel and i'm steel waiting from service center to let me know what they find but nothing from last 7 days. Please let me
    know did you able to fix yours and how? I will post whatever i find out,Thank you.

    Router brand & model number:ARRIS NVG589

    How many 360 and One consoles are connected to this router?:1 XBOX ONE

    Wired or wireless (for each console): WIRELESS AND WIRED

    Things you have tried: resetting router, call Xbox support, call ISP AT&A U-verse,3 brand new routers , Att contractors in my house for 3 hours.

    Is UPnP Enabled? Yes/no/Unknown- YES

    Do you have a NAT error? If so, what is your NAT type? NO NAT ERROR,OPEN

    Any Error Codes you encounter: WEASEL, only when I play Destiny

    Who is your ISP?(Internet Service Provider):AT&T U-verse turbo max ,download speed 23mbps,upload speed-3mbps
     
    GbmzsshL, Oct 31, 2018
    #7
  8. soccerp1ay3r Win User

    Keeps disconnecting from XBOX Live/Netflix

    tfuller0,

    Try hard resetting your console (hold down the console power button for 8-10 seconds), then turning your console back on. This may fix your issue. If not, try disconnecting from your network and reconnecting.
  9. GbmzsshL Win User

    Keeps disconnecting from XBOX Live/Netflix

    Hi I have same problem like you,and after calling Xbox support and ATT U-VERSE ISP provider and resetting my Xbox and waiting on phone and waiting for ATT U-verse technicians to check my connection and everything in my house is working fine and good signal
    except Xbox one and people from service don't know what to do ,so after talking with people from Xbox one support we decide to send box for service and see what is problem, I take Xbox one to Microsoft store and manager decide to see for himself and plug
    my Xbox one and she is working fine but in my house is problem, but I steel decide to send my box for repair because is under warranty steel and i'm steel waiting from service center to let me know what they find but nothing from last 7 days. Please let me
    know did you able to fix yours and how? I will post whatever i find out,Thank you.

    Router brand & model number:ARRIS NVG589

    How many 360 and One consoles are connected to this router?:1 XBOX ONE

    Wired or wireless (for each console): WIRELESS AND WIRED

    Things you have tried: resetting router, call Xbox support, call ISP AT&A U-verse,3 brand new routers , Att contractors in my house for 3 hours.

    Is UPnP Enabled? Yes/no/Unknown- YES

    Do you have a NAT error? If so, what is your NAT type? NO NAT ERROR,OPEN

    Any Error Codes you encounter: WEASEL, only when I play Destiny

    Who is your ISP?(Internet Service Provider):AT&T U-verse turbo max ,download speed 23mbps,upload speed-3mbps
  10. soccerp1ay3r Win User

    Keeps disconnecting from XBOX Live/Netflix

    Have you attempted resetting your router? It sounds like it's more of an issue with your network, not the actual Xbox. But that will be easy to figure out by resetting your router. You should just have to turn it off for 30 seconds, then turn it back on.

    If that doesn't fix the issue then it'll point more towards an issue on the Xbox side.
  11. tfuller0 Win User

    Keeps disconnecting from XBOX Live/Netflix

    I've tried all of this. Nothing worked
  12. ProjeKtWEREWOLF Win User

    Xbox Live

    Netflix. Changed my password on the website. Rebooted the Xbox.

    Got disconnected from live AGAIN. rebooted Xbox. Loaded Netflix app. Logged in with new password.

    Netflix worked. Stupid bug.

    Xbox live is still playing silly buggers. Still randomly disconnecting after sloooooooooow login (or a failed login). Very very annoying.
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Keeps disconnecting from XBOX Live/Netflix

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