Keeping track of MyVIP progress when at 5 stars

Discus and support Keeping track of MyVIP progress when at 5 stars in XBoX Rewards & Social to solve the problem; Hi, I'm currently at the 5 star level for MyVIP. As the topic states, I'm wondering how I can keep track of my spending and progress towards my... Discussion in 'XBoX Rewards & Social' started by TheRealDrayton, Feb 13, 2017.

  1. Keeping track of MyVIP progress when at 5 stars


    Hi,

    I'm currently at the 5 star level for MyVIP. As the topic states, I'm wondering how I can keep track of my spending and progress towards my reward level next year. For all the other levels I get a message telling me how close I am to the next level. I can use
    that to estimate where I'm at. But that doesn't occur at 5 stars. Is there any way for me to keep track other than to look at my Microsoft account history?

    Thanks.

    :)
     
    TheRealDrayton, Feb 13, 2017
    #1
  2. RYAN 0LIVER
    RYAN 0LIVER Guest
    Rewards

    When my ranking MyVip will be updated. ?

     
    RYAN 0LIVER, Feb 13, 2017
    #2
  3. B7913
    B7913 Guest
    MyVIP

    Hi last month I got a message from Xbox Live Rewards that if I expended about $120 USD on games, movies or tv shows I will get 5 stars at MyVIP so I expend it and MyVIP today is cero stars.

    Can Any one help me please?
     
    B7913, Feb 13, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Keeping track of MyVIP progress when at 5 stars

    Hello TheRealDrayton,

    At the current time, there is no way to see your total spending. Since there is no star level beyond five, there is no way to show your progress toward the next level. However, at the end of the previous year we did have a spend counter that displayed how
    much you had spent and what was required for your next ranking.

    Unfortunately, if you would like a current tally of your total eligible spending, the only way to verify this would be to keep tabs on your commerce page (Sign in to your Microsoft account), as you suggest. We'll
    take this feedback and let our web team know. Apologies for the inconvenience.
     
    XBLRewards8, Feb 13, 2017
    #4
  5. XBLRewards8 Win User

    Keeping track of MyVIP progress when at 5 stars

    Hello TheRealDrayton,

    At the current time, there is no way to see your total spending. Since there is no star level beyond five, there is no way to show your progress toward the next level. However, at the end of the previous year we did have a spend counter that displayed how
    much you had spent and what was required for your next ranking.

    Unfortunately, if you would like a current tally of your total eligible spending, the only way to verify this would be to keep tabs on your commerce page (https://commerce.microsoft.com/), as you suggest. We'll
    take this feedback and let our web team know. Apologies for the inconvenience.
  6. XBLRewards8 Win User

    VIP Progress/ Rewards points not awarding

    Hello TGibson94,

    We see that this purchase is already a part of your current MyVIP progress. Keep in mind that $45 of the $900 requirement for your next star is only .5% progress. Since you are also asking about your MyVIP payback, it sounds like you may not be fully aware
    on how MyVIP works. From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  7. XBLRewards8 Win User

    VIP STARs

    Hello JETLIAN,

    The 4% you are seeing is your current MyVIP star progress. Since you are going towards star 3, which requires $900 in spending, 44.98/900 = .04 or 4%. We can confirm that the MyVIP star offer does not appear to be properly updating your progress bar, and
    are having our platform team investigate the issue. Apologies for any confusion.

    As Smwutches says, pre-orders are not eligible for MyVIP, so your pre-order will not award progress for either MyVIP or the MyVIP star offer.
  8. Murphs-A47006C9-2185 Win User

    Lost progress to next star

    MyVip progress is reset on a yearly basis. The last reset was January 1st, 2017 and all users lost their progress (you keep your achieved stars). You then spend during 2017 and get a new star rank in 2018 based on 2017 spending.
  9. XBLRewards8 Win User

    Missing rewards progress for the last few months

    Hello Evil Degree,

    We recalibrate MyVIP on a yearly basis. Usually our recalibration occurs in September, but our last recalibration in September 2015 received a lot of feedback from members like you which inspired us to make some changes to the way MyVIP works. We gave everyone
    four extra months to boost their MyVIP Star Rank for 2017, and will also be recalibrating your annual spending by the calendar year from now on to make it easier to track. We placed you into your current MyVIP star rank based on your eligible spending from
    the past year (September 2015 - December 2016), and then set your progress to a default value. This is why it appears that your purchases for the past year have not awarded progress. Regarding your progress for this year, we see that you have already gained
    some. Please keep in mind that purchases can take up to 96 hours to be processed.
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Keeping track of MyVIP progress when at 5 stars

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