Keep Losing Sound When Go to TV

Discus and support Keep Losing Sound When Go to TV in XBoX Games and Apps to solve the problem; I keep losing all sound when watching TV. Sound is fine when playing a game but when I try to watch TV no sound. It has been working fine for months... Discussion in 'XBoX Games and Apps' started by storms78, Sep 26, 2014.

  1. storms78
    storms78 Guest

    Keep Losing Sound When Go to TV


    I keep losing all sound when watching TV. Sound is fine when playing a game but when I try to watch TV no sound. It has been working fine for months and then all of a sudden nothing. I haven't made any setting changes or unplugged anything. I have a
    Samsung home theater system. Any tips would be hot. I tried all of microsofts troubleshooting but nothing is working.

    :)
     
    storms78, Sep 26, 2014
    #1
  2. JT Kimbell [MSFT]
    JT Kimbell [MSFT] Guest
    Comcast Cable freezes through Xbox One

    Hey guys,

    Sometimes this happens when the audio settings on the STB and the Live TV app are mismatched.

    Can you do 1 of 2 things:

    1) Set your STB to Stereo PCM instead of Dolby/Surround sound

    2) Keep your STB on Dolby/Surround and go to TV & OneGuide settings -> troubleshooting and enabled Surround Sound (Beta)
     
    JT Kimbell [MSFT], Sep 26, 2014
    #2
  3. YoYoMaStEr 911
    YoYoMaStEr 911 Guest
    Xbox One X not sending audio signal without hard reboot each time it is used

    Recently got an One X and it worked fine for a month or so, then randomly after the last update it started losing its audio output every time I turn it on. In order to regain sound I must go into settings and do a hard reset to regain sound. I use HDMI
    to my TV and then my TV's optical out to the receiver. When I go to the sound settings in the Xbox the "bitstream" option gives me an error saying it can't enable it at this time.
     
    YoYoMaStEr 911, Sep 26, 2014
    #3
  4. ROBIN H 25 Win User

    Connecting series x, LG CX, and Vizio 5.1.2 Dolby Atmos

    I'm going off that the OP was going to connect the Xbox to the sound bar then the sound bar to the TV, this route would require the sound bar to have HDMI 2.1 to retain 4K at 120hz for the TV

    "If I hook up my series x to sounder and sounder to my LG CX"

    "So if I pass the xbox through soundbar to tv, not sure if I will lose some of the features (VRR, 4k 120FPs, etc)?"

    If they can connect the Xbox straight to the TV then the TV connects to the sound bar, they should be fine and everything works.
  5. Koop10010 Win User

    Cracking sounds when HDMI is set to Bitstream OUT

    If your HDMI is going straight from your One to your receiver, there is no point in using anything other than PCM, you are just going to lose sound quality. The only time to use bitstream over HDMI is if your HDMI cable is going to straight to your TV and
    then your TV is sending the sound to your receiver, since optical and coaxial cables will only carry bitstream surround.
  6. JT Kimbell [MSFT] Win User

    Comcast Cable freezes through Xbox One

    Hey guys,

    Sometimes this happens when the audio settings on the STB and the Live TV app are mismatched.

    Can you do 1 of 2 things:

    1) Set your STB to Stereo PCM instead of Dolby/Surround sound

    2) Keep your STB on Dolby/Surround and go to TV & OneGuide settings -> troubleshooting and enabled Surround Sound (Beta)
  7. StarCreature648 Win User

    movies. and tv app

    Resetting my Xbox didn't help this movie and tv app problem when i watch my tv show then go to different TV show then I go back to that tv show there no sound this only app have a no sound problem I even clear persistent storage didn't help but all
    other game have sound
  8. marchiks Win User

    Sound set up via HDMI wires

    I have 3 hdmi ports on back of receiver 1) Monitor Out; 2) Video 2 in; 3) DVD in

    When i set:

    TV to Receiver into Monitor Out

    Xbox to Receiver into Video 2 IN

    If I switch TV on source "TV" , and then switch to Receiver Channel Video 1, there is sound through speakers for TV.

    But when I switch HDMI1 on TV and keep the same Receiver Channel Video 1, there is visual for Xbox, but no sound..

    What did i do wrong?
Thema:

Keep Losing Sound When Go to TV

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