Keep having to download August update

Mobb Wales,

First I am sorry to hear about your issue concerning the constant updates of your Xbox system. If you are not a part of the Xbox Preview program, there are a few things that we can do to help correct this issue.

1) Check that your system has the latest OS version installed or not. You can do this by going to Home, settings, All settings, System, Console info and updates. Your OS version should be on the third row and you are looking to see if it is the one I have
listed below from 10/4/16.

OS version: 10.0.14393.1065 (rs1_xbox_rel_1608 160927-1900) fre

If it is any other version of operating system then that means that the update cycling you are seeing is your Xbox trying to get to that latest update and you may need to perform an offline update. To do this you will need to follow the advice from the
following link on the Offline System Update Diagnostic Tool (OSUDT).

support.xbox.com/.../system-updates-solution

After going through the steps advised in the link above you should have been able to update your system offline and gotten it to the latest update that Xbox offers.

I hope that this answer has helped you. Either way, please let me know and if needed I can try to assist you further.

Good Luck!

Hi, I do have the OS version you mentioned, but if I don't use console for say a week and check the system tab I have to download the update again. The fact that it says I have the latest OS means that it updated successfully? I have been told if it happens
again (which it will), to perhaps try a factory reset which I don't really want to go down that road if I can help it. Will check console at the end of week and if the problem persists I guess I shall have to try phoning support. Thanks Napsterr for your
reply.

Well, there is no way to download and use old updates, as long as you have logged into Xbox Live since August, 2 2013 you would have the latest update for those who opted into the Xbox Live Beta program. If you have logged on since February,19 2013 then
you would have the latest version of the operating system for Xbox Live members not in the Xbox Live Beta program. I don't claim to be an expert but I hoped this helped you. Keep gaming.

No, this is not a possibility unfortunately.

I left home on the 15th of august so the update was probably afterwards.

[quote user="Sean2383"]

I know it's not a helpful answer, but is there anyone at home who can download the dashboard update and purchase the game or you?

Have you downloaded the dashboard update before you wen travelling?

[/quote]

I have some sympathy with that point of view. Do you think both Sony and Microsoft launched too soon?

By the way a link to more details of the August Update as promised:

news.xbox.com/.../xbox-one-august-preview-update

Anything there you guys have been waiting for?

cheers