Keep getting: "you have been disconnected from xbox live" message when wired

Discus and support Keep getting: "you have been disconnected from xbox live" message when wired in XBoX on Consoles to solve the problem; Hi guys, so here's my story: since I upgraded my Xbox to the gears of war 4: Xbox One S console, ive been getting a problem where my connection will... Discussion in 'XBoX on Consoles' started by SillyMike, Aug 27, 2017.

  1. SillyMike
    SillyMike Guest

    Keep getting: "you have been disconnected from xbox live" message when wired


    Hi guys, so here's my story:

    since I upgraded my Xbox to the gears of war 4: Xbox One S console, ive been getting a problem where my connection will disconnect every once in a while. It will literally disconnect me for 3-5 seconds then come right back. Now heres the thing, it didn't
    happen before when I had my Halo 5 xbox one edition and it only happens when
    I'm wired
    . Ive called support, ive tried everything and I'm absolutely stumped. My ps4 is also wired on the same modem/router and it never disconnects. In fact, I havent noticed anything else disconnect other than my xbox one s while wired. When I'm wireless,
    I have no problems. Its driving me crazy.

    Here is what I tried.

    - complete reset of console (not fixed)

    - swapped Ethernet wire with ps4 one (not fixed)

    - bought new Ethernet wires (not fixed)

    - used different port of router (not fixed)

    - called support, been sent a new console (not fixed)

    - rebooted router/network (not fixed)

    I'm seriously out of ideas. I also cannot update my router/modem because its a Bell modem/router (combined) and it will not let me update the FW. It updates automatically.

    Any ideas.....im completely stumped. Thx.

    :)
     
    SillyMike, Aug 27, 2017
    #1
  2. Danny07(2)
    Danny07(2) Guest
    Consistant disconnection from Xbox live.

    I keep getting disconnected from Xbox live during game play, the intervals are random I can play for 20 minutes one time and 5 the next, game makes no difference Call of Duty or battlefield3, as well if I'm watching a DVD through my 360 I'll see a message
    appear saying I've just been disconnected from live.

    My NAT is set to open

    Hard wired to a Belkin f5d8233-4v3 router

    I looked up port forwarding I currently have nothing in my virtual servers and when I try to add ports 53,80,88,1863 and 3074 (as per Port Forwarding's website) I keep getting a message that says "line 1 is incorrect".

    Any help appreciated.
     
    Danny07(2), Aug 27, 2017
    #2
  3. ray103114
    ray103114 Guest
    xbox live

    i keep getting disconnected from xbox live it's been doing that for awhile can you help me please thank you
     
    ray103114, Aug 27, 2017
    #3
  4. SillyMike
    SillyMike Guest

    Keep getting: "you have been disconnected from xbox live" message when wired

    Update:

    So ive tried with 4 different Xboxes now, 1 original xbox one (no issues) 2 xbox one S (problems with both) and 1 xbox one X (still problems) and it still happens!!! It seems to only work with the original fat xbox one. Doesn't happen with my ps4 that's
    also wired. It seems to be an xbox compatibility issue with the new xbox one models (S and X) with the Bell modem called: Home Hub 2000. Home Hub 2000 - support, help and troubleshooting from Bell Internet

    MS please fix this. I cannot use my Xboxes wired because of this compatibility issue with the modem.
     
    SillyMike, Jan 22, 2018
    #4
  5. SillyMike Win User

    Keep getting: "you have been disconnected from xbox live" message when wired

    Update:

    So ive tried with 4 different Xboxes now, 1 original xbox one (no issues) 2 xbox one S (problems with both) and 1 xbox one X (still problems) and it still happens!!! It seems to only work with the original fat xbox one. Doesn't happen with my ps4 that's
    also wired. It seems to be an xbox compatibility issue with the new xbox one models (S and X) with the Bell modem called: Home Hub 2000. http://support.bell.ca/Internet/Products/Home-Hub-2000-modem

    MS please fix this. I cannot use my Xboxes wired because of this compatibility issue with the modem.
  6. II Enix II Win User

    I'm getting annoyed now :(

    That means that you have an OPEN NAT, and you shouldn't have any problems joining anybody.

    On the topic of the disconnects, when getting disconnected from the game do you also get disconnected from Xbox Live at the same time?

    Are you using a wireless or wired connection to your Xbox One?

    Out of interest, do you, or anybody else in your household use the Xbox 360 at the same time when you're using the Xbox One?
  7. dorsay97 Win User

    Xbox360 randomly disconnected from Xbox Live

    An update. I've now tried a wired connection with the same results, i.e., my Xbox360 keeps getting disconnected from Live.
  8. CT2387 Win User

    Xbox Live Disconnects

    I keep getting disconnected from live when I try to play MW3. This is the only time.

    Battlefield 3 works fine as well as Netflix... sometimes I get a message that MW3 server is down, but my friends are playing... Mostly it just cant find matches for me and after about 3 attempts kicks me out of live and i have to sign in again.

    All tests connect to live fine, hasn't changed anything when I've tried it both wireless and wired. Any solutions? I've had the MW3 Console and game for two months now and haven't even been able to play online!!!
  9. trophywinner123 Win User

    I Need help every time i try to play a game it just says disconnected from Xbox Live

    The only message there is is that i have been disconnected from Xbox live and i have not tried on demand games
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Keep getting: "you have been disconnected from xbox live" message when wired

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