Keep getting signed out of Xbox live

jbp1985 · Jan 16, 2017

I sign in to my Xbox one automatically, no problems. I start a game to go online and it either A) Won't let me or B) kicks me after seconds and says you need to be signed in to Xbox live. I go to the dashboard and I'm signed in, test connection and all fine.
Happens with GTA 5, and FIFA. Also get kicked from party chat to. Games seem to be taking longer to load also. Turned Xbox off and router plugged bothe out and still the same. I'm really not happy about this and would like a response asap as I'm paying for
a service I'm not receiving. Thank you

:)

HyperLamb99 · Jan 16, 2017

Keep getting signed out of live

Every time I play the campaign of a game, I get signed out, even when i'm playing PC games. I believe it has something to do with my account because when my brother or friends play on my console it doesn't happen to them. I don't get signed out when playing
online though, only when i play alone.

Mister Ohnaka · Jan 16, 2017

Keep getting signed out of LIVE

Hello Prof,

I empathize with you completely. Let's see what we can do to get this working for you.

We may not need to completely delete your profile. Let's start by just trying to
Redownload your Xbox Live Profile.

Let us know how that goes, or if you have anymore questions.

Mister Cizl · Jan 17, 2017

Hey jbp1985! If you sign out and back in again when you turn the console back on does it help resolve some of the problems? Sometimes if you're using Instant-On mode the game will lose connection while the console is off which can cause problems when trying
to relaunch it. Post back and let me know!

JPL 1888 · Oct 31, 2018

Im experiencing the exact same thing, just got a replacement xbox today...hasnt solved it. And the only answer im getting from microsoft is i need to try a different router or use a wired connection. Every single thing you've described is happening to me
exactly the same way mate.

Mister Ohnaka

Hello Prof,

I empathize with you completely. Let's see what we can do to get this working for you.

We may not need to completely delete your profile. Let's start by just trying to
Redownload your Xbox Live Profile.

Let us know how that goes, or if you have anymore questions.

iLuvGunsAndRock

Hello there!

Is this with Call of Duty Black Ops II only? Please try the following:

Please test your Xbox LIVE connection and see if any current errors appear in the process, if one does show up please view the

Connection Error solution page where there is specified solutions for a specific error. Here is how to test your Xbox LIVE connection:

Press the Guide button on your controller, go to Settings and then select
System Settings.
Select Network Settings.
Select Wired Connection (if you’re prompted to do so).
Select Test Xbox LIVE Connection.

Another thing you may want too attempt in potentially solving this issue, is
Deleting Your Profile (Profile ONLY, this will leave saved games and contents etc...)
Once you have deleted your profile,
Clear System Cache 3 times Now, in the first support link provided - if you go to that again, there is a guide there to download your profile.

Let us know how it goes! ^_^

Bigjewekz

yeah that's happening to me too

Mister Cizl

Hey jbp1985! If you sign out and back in again when you turn the console back on does it help resolve some of the problems? Sometimes if you're using Instant-On mode the game will lose connection while the console is off which can cause problems when trying
to relaunch it. Post back and let me know!

ZERO 9OO

Happened to me to thanks a lot it worked

Keep getting signed out of Xbox live