Keep getting logged out of Xbox Live

WhimsicalRogue · Mar 28, 2015

Hi there,

I have a 360. Every time I play a game, it logs me out of Live. I can log right back in and start playing, so it's not a big problem, but it is annoying. I also don't have a Gold account.

Because I can log right back in, I know it's not a connection issue. Please help!

Thanks,

:)

aimart08 · Mar 28, 2015

Getting frustrated, keep getting logged out of Xbox Live in almost everything.

I actually also have been having the same problem. I'm browsing through the XBL home menu, I stay logged in without a problem. When I start an app or game (same when I exit an app/game) I get logged out before anything loads. Once in the app/game there
are no problems. I can stay logged in for hours with out a problem, but as soon as I exit that app/game I get logged out. I then log back in so I can browse XBL menu with my gold membership. Once I decide what I want to do, I load another app/game, then
get logged out again and then have to log back in. This is Very annoying... It even does it with the avatar marketplace. Looking at other posts, it looks like everyone has the same basic problem.

Misses Quinzel · Mar 28, 2015

Getting frustrated, keep getting logged out of Xbox Live in almost everything.

Hey there, aimart08! This issue is slightly different from the original poster's issue. The original poster didn't have Gold when he posted, and you do. If you could, please post up a new thread detailing what you're running into and troubleshooting you've
already completed. This way we can get you the individual support that works best on the forums.

TrollBoat · Mar 28, 2015

Same thing happens to me

Fn SLIP · Mar 28, 2015

Same problem, usually when I try to play GTA 5 and the loving unknown network error. Yes my NAT is open, yes deleted profile, yes did the uPnP and reset the router, yes to probably a lot of other stuff someone might say but we shall see.

Fn SLIP · Oct 31, 2018

Also I have done the delete suggestions and cleared the system cache

Fn SLIP

Also I have done the delete suggestions and cleared the system cache

Fn SLIP

Same problem, usually when I try to play GTA 5 and the loving unknown network error. Yes my NAT is open, yes deleted profile, yes did the uPnP and reset the router, yes to probably a lot of other stuff someone might say but we shall see.

TrollBoat

Same thing happens to me

Rodrigo Oliver

Hi Logan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please verify that your browser is not preventing a login pop-up from the Microsoft site.

Access the site using an alternative browser or enable your browser's incognito/InPrivate mode.

Additionally, ensure that you clear your browser cache and cookies.

If that still does not work, please, reset your connection:

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

Let me know if it works!

Ayemac

To be clear, no one else gets disconnected. It doesn't matter if I'm wireless or wired or on another console - this one user gets disconnected while the others do not.

Keep getting logged out of Xbox Live