Keep getting kicked out of xbox live. Only when im playing advanced warfare online.

Every time i try it either says i lost connection or servers arent available. Ive tried wired and wireless connections. I have comcast highspeed internet. Its so frustrating. Ive called xbox support and cleared the cache as well as a bunch of other meaningless
stuff they told me to do. How can i fix this. Its so frustrating im about to switch to playstation.(which i said i would never do)

:)

 

Hi is anyone still having problems with xbox live.

Hi is anyone still having problems with xbox live. As our son seems to keep getting kicked out off line while trying to play "Destiny" and "COD advanced warfare any help please for a very frustrated teenager.

 

Can't play online on Advanced Warfare

Is anyone having the problem on there Xbox one where they can sign into Xbox live but when they try to play advanced warfare online it says " advanced warfare services are not available at this time"? I keep getting this and I want to play online. Can someone
please help me?

 

Hi there Jewel!

Sorry to hear about the issues you're having with your connection. Let's get you back up and running.

To check the servers or live services that Xbox offers here is the
Xbox Live Statuses page.

Just to clarify on your issue, what troubleshooting steps have you done to fix this issue aside from clearing the cache?

There is also a very helpful support page that aid in
Xbox Live Disconnections.

Update me on your status after!