Keep getting error when trying to subscribe to premium on iOS

Discus and support Keep getting error when trying to subscribe to premium on iOS in XBoX Games and Apps to solve the problem; I am unable to subscribe to the premium version of the iOS app. I keep trying, but get a error saying my purchase cannot be completed, and I am... Discussion in 'XBoX Games and Apps' started by CJMully803, Dec 30, 2016.

  1. CJMully803
    CJMully803 Guest

    Keep getting error when trying to subscribe to premium on iOS


    I am unable to subscribe to the premium version of the iOS app. I keep trying, but get a error saying my purchase cannot be completed, and I am directed to the support page on Microsoft website. It seems this issue is not listed on that page. It also looks
    like other people are experiencing this issue from the reviews on the App Store.

    :)
     
    CJMully803, Dec 30, 2016
    #1
  2. dexp
    dexp Guest
    Unable to upgrade to premium in iOS

    My free premium solitaire in iOS has just expired, and I have tried to sign up for the paid versions both monthly and yearly, and keep receiving an error message.

    I'm not happy that my windows 10 premium doesn't carry over to iOS as it is, but to not even be able to remove the ads is going to make me uninstall it if I can't get a resolution.
     
    dexp, Dec 30, 2016
    #2
  3. pn_taylor
    pn_taylor Guest
    I do want to purchase Premium. I was never asked if I wanted to purchase Premium. Remove it please

    I'm assuming this is in regards to Microsoft Solitaire, recently released on iOS? The premium was given to all those who downloaded it, from Microsoft, within the first month. It will then go away at the end of the month unless you choose to subscribe to
    it yourself.
     
    pn_taylor, Dec 30, 2016
    #3
  4. pn_taylor Win User

    I do want to purchase Premium. I was never asked if I wanted to purchase Premium. Remove it please

    I'm assuming this is in regards to Microsoft Solitaire, recently released on iOS? The premium was given to all those who downloaded it, from Microsoft, within the first month. It will then go away at the end of the month unless you choose to subscribe to
    it yourself.
  5. NikeJam Win User

    microsoft solitaire premium cross platform

    I've been trying to find the same type of "premium" or a reasonable answer. However, here's what I found. There is no cross-platform premium (yet). They (Microsoft) do keep track of your records with the Live accounts regardless of the platform. However,
    you have to purchase a different premium for each platform, i.e. Windows, iOS, and Android. (Hope I didn't leave out anything else). First, I thought it wasn't Microsoft to blame. Google (Android) and Apple (iOS) don't want the following situation: people
    pay for the premium on some other platform and play the game on their platform but they don't get a cut.

    But, then, if you take a look at the New York Times Crossword subscription, which is in a very similar situation but somehow manages to offer cross-platform premium.

    I hope MS somehow pull it through and offer the cross-platform premium.
  6. EicheCaesar5468 Win User

    Solitaire Premium subscription

    Do you (in your Android device) have the possibility to purchase THW Premium subscription through your store?

    I've bought it on Win 10, now my iOS device doesn't now anything about it. If I try to look up how much the annual subscription costs in iOS, I receive an error message like "an error occured during your purchase".

    Very annoying.
  7. rozumaha Win User

    0x8015DC0B

    what you need? this error we get in Xbox app or service when try to log in.

    this error is cross-platform. i see it in all my devices (PC, iOS).
  8. bowski477 Win User

    6 month spotify

    When you made the purchase were you a new subscriber to gamepass? Or had you ever subscribed to Spotify premium prior to the purchase?
Thema:

Keep getting error when trying to subscribe to premium on iOS

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