Keep Getting Disconnected

Kuqih · Sep 7, 2014

I start up my console to find that I'm either connected or not connected. If I'm connected I get disconnected almost instantly and I can reconnect after about 25 mins. If I start up not connected I have to wait about 20 mins until I can connect, then I get
disconnected after roughly 2 minutes. This is annoying me.

:)

GMAN990 · Sep 7, 2014

Keep getting disconnected

Hi,

Please read:-
forums.xbox.com/.../9.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

IgotTSondabrain · Sep 7, 2014

Keep getting disconnected

dude. check out which games you've been online with lately. some of the recent updates will corrupt your main games installed on your harddrives. as well as any extra content you may have downloaded. some of these will have a yellow triangle next to them
delete them and redownload them again. that may help. i had to delete my halo reach and map packs and redownload them all over again because i kept getting disconnected from games due to a corrupt file

Real Wreckage · Sep 8, 2014

Hello PAiN x115,

I am sorry to hear that you are having issues signing into your account. Please go to the provided link to do the troubleshooting steps:

support.xbox.com/.../random-disconnect-solution

Miss Portia

Hey there War Orphan - can you review the START HERE sticky, then post a new thread? That will allow us to better help you and the OP here.

@Montydogman - How strong is the signal that your Xbox sees? The speeds you reported a bit slow for seamless LIVE experience, and a low signal strength could contribute along with this to the drops.

F0ZiNhO

its dsl and the proveder is plusnet , i phoned them and they said my connection was near perfect

Antillion

If you don't know the difference post back all of it, the FiOS service uses a gateway which is a modem with router functions, and the airport has router functions, meaning both of them have to be configured to get around their firewalls.

To do that we'd need to know both the model and make of each of them, post it back and we can sort out which is which

A Swag Tag

What Country/State/Province do you live in? US

Modem brand & model number: not sure the difference between router and modem

have airport express and fios

Router brand & model number:

Network Connection Type: Wireless/Wired Wireless

If Wireless, what type of encryption are you using? WPA2 personal

Things you have tried: making an open MAC port

Is UPnP Enabled? Yes/no/Unknown unknown

Is NAT Type Open? no

Any Error Codes you encounter:

What type of internet do you have? Cable/DSL/T1/3G? No idea...

Who is your ISP(Internet Service Provider)? Verizon?

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? Closed NAT- some functions of XBL may not work, you may not be able to chat or play with other players with closed NAT.

Shes Obsessed

Hi there Kabobagyo,

I suggest you unplug your modem for 30 seconds then plug it back in I hope this helps and if this dosent work please post again saying it dident work

Keep Getting Disconnected