Keep getting disconnected from Live

Raian93 · Mar 26, 2015

As the title says, and as a lot of people here are complaining, my 360 doesn't remain connected to Live or it refuses to connect when I turn it on. I have to keep re-trying until it finally works, and anywhere from 10 minutes to an hour later, it disconnects
again. I've talked to support more than 5 times already and it hasn't helped. I followed every step in the Error Code page and it still didn't work.

I would really like if someone here could help me(us) so that I(we) can keep playing on a service we pay for.

My speed test results (on a wireless connection): PING --> 7ms Down --> 41.28Mbps Up --> 18.73Mbps

:)

ItsAaron4D · Mar 26, 2015

xbox live probs

I keep on getting disconnected from xbox live.

After about half an hour on xbox live it sais disconnected from xbox live.

please help!!!

LookedEmu · Mar 26, 2015

Consistently kicked from XBox Live

I keep getting disconnected from Xbox live why

Raian93 · Mar 26, 2015

What Country/State/Province do you live in? Alberta, Canada

Router brand & model number: Actiontec V1000H (Telus custom gateway)

How many consoles do you have connected to this router? 1

Wired or wireless (for each console): Wired

Things you have tried:

Is UPnP Enabled? Yes

Do you have a NAT error? If so, what is your NAT type? No, Open

Any Error Codes you encounter: 8015190E

Who is your ISP(Internet Service Provider)? Telus

Raian93 · Oct 31, 2018

W: 0000-000B

X: 0000-F001

Y: 30A8-4860

Z: 8015-1918

ID: FFFF-FFFF

L: 8015-190E

Q: 8015-100C

T: Wired

A: 192.168.1.77/255.255.255.0

G: IP ADDRESS

D: IP ADDRESS/75.153.176.9

THE W1LD L1FE 7

have you found a fix to this because I have the same problem?

NoGradea

Try and Turn your Xbox off and back on again for a few minutes then go to connection and try connect that still don't work try to see the stats of the connection it may tell you then

MAMMAL 559

My sister plays on her xbox no problem,same network,same modem/router

bebbocasteddu

maybe you had my same problem. be sure to check if your network needs a wpa2 key because xbox 360 doesnt support it

Explizid

When you get disconnected, have you tried to test your connection to check for an error code?

Keep getting disconnected from Live