Keep Disconnecting

Micronutrients · Aug 13, 2014

Recently I've been disconnecting from Xbox live randomly sometimes right after I sign in sometimes 5 minutes after and sometimes a hour after signing in. I was wondering if anyone else has been experiencing this problem or if someone could help me fix it.

This is what I have done already

Turned of my Xbox take out all the cables and restart it

Restart my Modem and Router

Re download profiles and clear system cache

:)

Miss Ermine · Aug 13, 2014

keep disconnecting

Hmm, have you been through all the steps here? Xbox LIVE Disconnects | Xbox LIVE Slow | Speed up Xbox LIVE

Also, please post all the details asked for here: START HERE for connection troubleshooting!

CreepySaints · Aug 13, 2014

keep disconnecting

ok now i can play olmost all online games but black ops 2 still disconects my friend can play black ops 2 with his profiel in my house strange

NutmegWolf · Aug 13, 2014

Have you done a power cycle of the console? I'm asking because I'm having the exact same problem with my 360 and it started about two days ago. I'm completely fine playing on the One but my 360 can't stay logged in.

EWOODACE

got a new router. working now

Mister Gwyther

Hey there Ewood! I'm sorry to hear about your connection troubles. First, I just want to clarify from your information, are you just using the Netgear, or is that the router? What kind of modem are you using as well? Does your connection improve if you connect
directly to the modem instead of the router?

Also, what are you doing when you get disconnected? Does this happen when you load a game or app, randomly when playing a game or app, or just simply sitting on the Dashboard? If this only happens when you load up a game or app, try downloading your profile
(forums.xbox.com/.../153143.aspx) to see if that helps.

Let us know if that helps and we'll go from there. Thanks!

Alpha: So we can provide you and Ewood the best possible support, we'd like you to create you own thread in this forum, detailing your issue, and we'll help you out there. Thank you for your consideration!

Reclaimer Alpha

I'm having the same problem. Bought the 250 gb anniversary pack two days ago when my older xbox360 started to show signs of aging. Never had any problems with xbox live on the old one, but the new one keeps disconnecting, May I add that I'm getting this
issue while playing Battlefield 3 AND that my xbox360 is giving me 'disc unreadable' errors, while it is on my HDD,(almost) every time when I get to the 'press start' menu. After the error my xbox also disconnects form xbox live and returns to the xbox home.

Are you experiencing this error with several games or one in specific? Would really love to know how to solve this.

taidara

What is the make & model of your modem/router?

Eden0032

Thanks for the replies. I can verify that everything said above is as it should be. I can connect fine with 1 and 2 Xboxes. All mw3 data is good.

Keep Disconnecting