Keep charging me for Live. Twice in the past week.

Discus and support Keep charging me for Live. Twice in the past week. in XBoX on Consoles to solve the problem; I have been charged for Xbox Live twice in the past week. $51.11 hit my AE account and $52.95 hit my Paypal account. I haven't used Live in probably... Discussion in 'XBoX on Consoles' started by CrackedRoom8378, Nov 9, 2015.

  1. Keep charging me for Live. Twice in the past week.


    I have been charged for Xbox Live twice in the past week. $51.11 hit my AE account and $52.95 hit my Paypal account. I haven't used Live in probably five years. I've canceled the service before. I just chatted with "kerby", but he can't help me because
    I don't know my gamertag - from five years ago. Of course I don't know it. You know what I do know? My name, my social security number, my home address, my billing address, my credit card number, the email address you had to use to charge my Paypal account.
    All things that should make it very simple to look me up. My last name is Sagstetter, and that alone is probably one of the least common names on the planet. This should not be so difficult.

    :)
     
    CrackedRoom8378, Nov 9, 2015
    #1
  2. Im Quasar
    Im Quasar Guest
    Charging me twice

    It isn't showing up in my download history either if you look at the profile it says i have played re4 like a week ago and it isn't registering that i bought it before
     
    Im Quasar, Nov 9, 2015
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Nov 9, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Keep charging me for Live. Twice in the past week.

    Try phone support instead of chat support to speak to billing directly. 1-800-4my-xbox
     
    Smwutches, Nov 9, 2015
    #4
  5. Smwutches Win User

    Keep charging me for Live. Twice in the past week.

    Try phone support instead of chat support to speak to billing directly. 1-800-4my-xbox
  6. LiThiumTecH Win User

    Xbox One - Black Screen?

    Same thing happening to me within the past week.. twice now. When is Microsoft going to fix this issue?
  7. Smwutches Win User

    Xbox live is charging me twice

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. Im Quasar Win User

    Charging me twice

    ok thanks for the help <3
  9. Smwutches Win User

    Charging me twice

    If you definitely purchased it with this account, but it's not showing up, you'll have to call support and see if they can sort it out for you.
Thema:

Keep charging me for Live. Twice in the past week.

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