Kartımdan para çekilmiş [Money withdrew from my Card]

Hey Ysnaydn,

Thank you for reaching out. If you haven't already done so, try checking your
order history and make sure the 7 TL was not a result of an active subscription. You also have the option to reach out to one of our billing specialists at
Xbox Support as they have the tools to further investigate your account(s). Cheers

Web translation:

Money drawn from my card

I have identified my card to my Microsoft account, and my card from my card at the time of order 7 glare

Response:

Hi there,

for information regarding a withdrawal please check
http://account.microsoft.com at the transactions it should show the reason.

If you can't find the transaction or need more information regarding it, it might be best to contact Xbox Support via Phone or Support Chat at
http://support.xbox.com/contact-us

They should be able to assist.

İninal kartımdan para çekilmiş ama yenilenen ödemeyi kapattığım için şuan gamepassı kullanamıyorum param boşa mı çekildi yani ?

[Translation-I've been withdrawn from my inncard, but I can't use the gamepass now because I've closed the renewed payment, so my money was wasted?]

maybe you need seee in subscription session in you billing choice if the opion of auto renew is markup

Hello
Ertme!

Thanks for reaching out to Xbox forums support.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account, cancel the subscritpion and walk you through the refund webform process.


As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

In order to submit the refund request, visit this link here :
Request an Xbox digital product refund

You can always
contact us here for further assistance, but all refund requests must go through that form.

Hope this helps!

Felix

Xbox forums support