Käufe per handyguthaben ausgeschöpft??? [Mod Translation: Purchases exhausted by mobile...

Es handelt sich dabei um das Spiel "Ark survival evolved"

Es ist für r 22€ mit aktiver xbox live gold Mitgliedschaft nur noch 2 Tage im Angebot.

Und ich habe es zuvor noch nie gekauft oder runtergeladen.

Allerdings habe ich mir die kostenlose demo runtergeladen. Ist das ein Grund weshalb der kauf nicht funktioniert?

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[Mod Translation - This is the game "Ark survival evolved "

It is available for r €22 with active xbox live gold membership for only 2 days left.


And I've never bought or downloaded it before.

However, I downloaded the free demo. Is that one reason why buying doesn't work?]

Hi L.C.,

Thanks for replying and keeping us updated. When it comes to making a purchase, the free demo wouldn't keep you from purchasing the full game. In this case, since you're attempting to use your mobile phone billing and the purchase will not go through, its
possible that this method of payment may be blocked due to some restriction from the mobile phone carrier relating to the amount that you can use against your billing with them and payments to other entities.

Have you attempted to purchase the game using another method of payment (debit/credit card, Microsoft account credit, PayPal) with the same results? If not, then you may wish to do so and can also try making the purchase on a different device from your Microsoft
account, like a laptop or smartphone. You can always
manage your payment options online for your account if necessary.

I hope that this helps out a bit more! Please let us know the results.

Hiya LC,

Thank you for contacting Forum support.

I have just a few questions I would like you to clarify.

What is the Item?

Have you purchased this item before?

Did you receive any error messages or codes?

This could be an item that may not be in stock or may not be in your
region.

Please clarify a bit more.

Grazie mille per l'info.

[Mod Translation - Thanks a lot for the info.]

Grazie mille per l'info.

[Mod Translation - Thanks a lot for the info.]